A Berkshire Bank

A Berkshire Bank

Berkshire Bank

The world’s only full-service bank offers its private club members a variety of exclusive benefits.


I am very disappointed in the Berkshire Bank Mobile app and the customer service representatives that were supposed to help. I was on the phone for one hour with your customer service reps who at the end could not help me . I was tryingTo deposit a $5085 check and was told that it was over the $5000 self-imposed bank limit if you’re finally being told that the limit would be increased for that day only I was then told that since it was a an insurance check that the deposit could not be made over Berkshire banks mobile app.

“We understand that COVID-19 and the necessary precautions we are all taking to prevent its spread have begun to impact members of our community in meaningful ways,” said Richard Marotta, Chief Executive Officer of Berkshire Bank. “In addition to these initial steps to provide our customers financial flexibility, we will continue to explore additional ways to support our customers and neighbors during this difficult time. As a committed member of our community, we understand how essential it is that we all work together at this time.” (Source: hamiltonpulse.com)


In addition, Berkshire Bank Foundation has earmarked an incremental $500,000 for small business grants to help businesses that do not have the ability to pay. “We look forward to working with the Berkshire Bank Foundation and the Foundation for Business Equity, among others, to make these dollars available to those who need them most in the communities we serve and to sharing more details about these programs in the short term,” said Malia Lazu, Executive Vice President, Chief Experience and Culture Officer of Berkshire Bank.

Berkshire Bank understands there will be situations where customers find themselves or their businesses facing financial difficulties that are unique to them. In those scenarios where hardship is not relieved by the above options, the Bank asks customers to reach out to further discuss how the Bank may be of assistance. (Source: hamiltonpulse.com)


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