Igoe Administrative Services has a rich history spanning over four decades. Established in 1977 by Michael C. Igoe, this firm has steadily evolved into a leading employee benefits administrative company. From its humble beginnings in San Diego, California, Igoe has grown in leaps and bounds, providing reliable and efficient Flexible Benefit Plan and COBRA Administration to over 1000 employers across the nation. The company's success story is not just about its impressive growth rate of nearly 10% annually over the past five years. It's also about a firm that has built its reputation and success solely on referrals. This is a testament to the trust and confidence that clients have in their services. At its core, Igoe Administrative Services has always prioritized personalized service and client relationships. This customer-driven approach is part of their effort to make their services more accessible and affordable for clients. They do this through continuous reinvestment in their people and technology. The company's dedication to administrative excellence and professional integrity is evident in its employee ownership and management structure. When dealing with Igoe, clients have the unique opportunity to interact directly with the decision-makers, ensuring that their needs are met promptly and accurately. Behind the success of Igoe are its key decision makers. The founder, Michael C. Igoe, envisioned a company that offers quality and professional administrative services. Laura K. Mckinlay, the CEO, has steered the company towards success, backed by over a decade of experience in Flexible Benefit and COBRA Administration. Jason P. Jaqua, the CTO, drives the technological direction of the company, ensuring that the company stays at the forefront of technology. As it stands, Igoe Administrative Services is a testament to the power of client-focused service, a strong vision, and constant evolution. This is what sets them apart in the employee benefits administrative services industry. The Founding of Igoe Administrative Services Michael C. Igoe's Vision for the Company Soft focus of modern photo camera placed inside of cozy white cotton wool (Photo by Anderson Martins) When Michael C. Igoe founded Igoe Administrative Services, he had a clear vision in mind. He wanted to create a company that would provide exceptional administrative services to its clients. He believed that by focusing on what they did best - administration - they could offer personalized assistance and stand out from the competition. Incorporation and Growth of Igoe Top View of Fern Leaves (Photo by Elijah O'Donnell) After laying the groundwork for his vision, Michael C. Igoe incorporated the company and embarked on a journey of growth. Through their commitment to providing meaningful administrative services, Igoe Administrative Services quickly gained a reputation for excellence. As the company grew, Igoe expanded their services to meet the needs of their clients. They became industry leaders in administering Flexible Benefit Plans, also known as Flexible Spending Arrangements (FSA). With their expertise and personalized approach, they were able to handle the administration of these plans since their inception in 1991. Conclusion In this section, we explored the founding of Igoe Administrative Services and Michael C. Igoe's vision for the company. We also discussed how the company incorporated and experienced significant growth over the years. Stay tuned for the next section where we will dive deeper into the services provided by Igoe and their ongoing commitment to compliance and technology integration. Services Provided by Igoe Administrative Services At Igoe Administrative Services, we are committed to providing dependable and efficient administrative services to employers nationwide. With over 40 years of experience in the industry, we have built a reputation for our expertise in Flexible Benefit Plan Administration and COBRA Administration. Let us take a closer look at the services we offer: Flexible Benefit Plan Administration [image placeholder: Flexible Benefit Plan Administration] Flexible Benefit Plans, also known as Section 125 Plans or Cafeteria Plans, are a popular choice among employers and employees alike. These plans allow employees to choose from a range of pre-tax benefits such as health insurance, dental insurance, life insurance, and more. As a leading provider of Flexible Benefit Plan Administration, Igoe ensures smooth implementation and ongoing management of these plans. Our team of experts works closely with employers to design customized plans that meet their specific needs and comply with all applicable regulations. We handle the entire administrative process, from enrollment and employee communication to claims processing and reporting. With our personalized service and attention to detail, we make it easy for employers to offer attractive benefit options to their employees. COBRA Administration [image placeholder: COBRA Administration] COBRA, which stands for Consolidated Omnibus Budget Reconciliation Act, is a federal law that allows employees to continue their group health insurance coverage after leaving their jobs. COBRA Administration can be complex and time-consuming for employers, requiring careful adherence to regulations and deadlines. Igoe Administrative Services specializes in COBRA Administration, taking the burden off employers and ensuring compliance with all legal requirements. Our experienced team handles all aspects of COBRA administration, including enrollment, premium collection, and employee communication. We provide employers with peace of mind, knowing that their COBRA obligations are being handled efficiently and accurately. Conclusion As a trusted provider of administrative services for over 1000 employers nationwide, Igoe Administrative Services takes pride in our commitment to personalized service and administrative excellence. Whether it's Flexible Benefit Plan Administration or COBRA Administration, we have the expertise and dedication to meet our clients' needs accurately and on time. Contact us today to learn more about how Igoe Administrative Services can support your benefit plan administration needs. Learn more about Flexible Benefit Plans Learn more about COBRA Administration Igoe's Nationwide Presence Igoe Administrative Services (Igoe) has established a strong and expansive presence nationwide, serving a significant number of employers across the United States. With over 40 years of experience in the industry, Igoe has become a trusted and reliable partner for employers seeking efficient and dependable employee benefit administrative services. Number of Employers Served Igoe has been chosen by over 1000 employers nationwide to provide professional administration for their benefit plans. This extensive client base is a testament to the quality of service that Igoe delivers. By serving such a large number of employers, Igoe has gained valuable insights and experience in managing diverse benefit plans, allowing them to tailor their services to meet the unique needs of each client. Growth Rate of the Book of Business Over the past 5 years, Igoe has experienced an impressive growth rate in their book of business. With a growth rate of nearly 10% per year, Igoe has consistently expanded their client base and strengthened their market presence. This growth is a result of the exceptional services provided by Igoe and the trust and satisfaction of their clients. Employers nationwide have recognized the value of Igoe's administrative expertise and have chosen to partner with them to streamline their benefit plan operations. Referral Only Business Model One notable aspect of Igoe's success is their referral-only business model. Igoe's growth has been achieved exclusively through referrals from satisfied clients. This speaks volumes about the quality of their services and the level of satisfaction among their clients. By prioritizing client satisfaction and building strong relationships, Igoe has earned the trust and loyalty of their clients, who are eager to recommend Igoe to other employers seeking top-notch benefit plan administration. View of Cityscape (Photo by Aleksandar Pasaric) Igoe's nationwide presence is a testament to their expertise and reputation in the industry. With a substantial client base, impressive growth rate, and a referral-only business model, Igoe continues to be a leading provider of employee benefit administrative services across the United States. For more information on Igoe and their services, visit their official website. Stay tuned for the next section of our article as we explore the technology-driven approach of Igoe in delivering exceptional administrative services. Commitment to Client Relationships At Igoe Administrative Services (Igoe), our commitment to client relationships is at the core of everything we do. We believe in personalized service, meeting our service commitments, and making things easier and more affordable for our clients. This dedication has been the driving force behind our success for over 40 years. Personalized Service Approach From above of crop anonymous man applying needles on back of client during acupuncture procedure (Photo by Ryutaro Tsukata) At Igoe, we understand that every client is unique, with their own specific needs and challenges. That is why we take a personalized service approach to ensure that we meet the individual requirements of each and every client. Our team of experienced and knowledgeable customer service representatives is dedicated to providing professional and friendly assistance, guiding our clients through the administrative process and addressing any questions or concerns they may have. We believe that building a long-term client relationship is crucial, and this can only be achieved by understanding and meeting the unique needs of each client. By taking the time to listen and understand their goals, we can tailor our services to provide the best possible solutions. Meeting Service Commitments At Igoe, we take pride in our ability to consistently meet our service commitments accurately and on time. We understand that our clients rely on us to handle their benefit plans and administrative tasks efficiently and effectively. That is why we have implemented robust systems and processes to ensure that we deliver on our promises. Our team is committed to providing timely and accurate administrative services, from processing benefit claims to managing COBRA administration. We understand that any delays or errors can have a significant impact on our clients and their employees, which is why we prioritize accuracy and efficiency in everything we do. Focus on Making Things Easier and More Affordable Anonymous woman retouching photos on netbook (Photo by George Milton) We understand that managing benefit plans and administrative tasks can be complex and time-consuming. That is why we are continuously looking for ways to make things easier and more affordable for our clients. Through consistent reinvestment in our people and technology, we strive to streamline administrative processes and provide cost-effective solutions. Our commitment to making things easier extends to our user-friendly online platforms, which offer convenient and secure access to benefit information and administrative tools. By leveraging technology, we aim to simplify administrative tasks, reduce paperwork, and save our clients valuable time and resources. In addition to making things easier, we are also dedicated to making our services more affordable. We understand the importance of controlling costs for our clients while still providing high-quality administrative services. Through our efficient processes and competitive pricing, we strive to deliver value and help our clients maximize their benefit plans' effectiveness. In conclusion, at Igoe Administrative Services, our commitment to client relationships is the foundation of our success. We provide a personalized service approach, meet our service commitments accurately and on time, and focus on making things easier and more affordable for our clients. With over 40 years of experience, we are confident in our ability to deliver exceptional administrative services and build long-term partnerships with our clients. Igoe's Investment in People and Technology At Igoe Administrative Services (Igoe), we understand the importance of investing in our people and technology to provide our clients with exceptional service and stay at the forefront of the industry. Our commitment to employee ownership and management, direct access to decision makers, and reinvestment in technology sets us apart and ensures that we deliver the highest quality administrative services to our clients. Employee Ownership and Management Person in Black Suit Hired An Employee (Photo by Andrea Piacquadio) As an employee-owned and managed company, every member of our team has a stake in the success of our organization. This unique ownership structure fosters a strong sense of dedication, accountability, and pride in the work we do. Our employees are fully invested in the success of our clients, as their success directly impacts our own. By being employee-owned, we can make decisions quickly and adapt to the evolving needs of our clients efficiently. Our team members are empowered to take ownership of their roles and responsibilities, ensuring that every client receives personalized attention and exceptional service. Direct Access to Decision Makers At Igoe, we believe in the power of direct communication. When you work with us, you have the advantage of dealing directly with our decision makers. This direct access allows for clear and efficient communication, ensuring that your questions are answered promptly and your needs are met effectively. Our founders and leaders, Michael C. Igoe, Laura K. McKinlay, and Jason P. Jaqua, are actively involved in the day-to-day operations of our company. Their expertise and dedication to excellence permeate throughout our organization, guaranteeing that every client receives the highest level of service. Reinvestment in Technology Free stock photo of angel investor, branding, business (Photo by RDNE Stock project) In today's rapidly evolving business landscape, staying ahead requires embracing the latest technologies. At Igoe, we are committed to continuously reinvesting in technology to enhance our administrative services and streamline processes for our clients. By leveraging cutting-edge technology solutions, we are able to provide efficient and accurate administrative support. Our investment in technology allows us to automate manual tasks, minimize errors, and improve the overall efficiency of our operations. This translates to faster turnarounds, reduced costs, and a seamless experience for our clients. We actively seek out and implement innovative solutions that enable us to stay ahead of industry trends and deliver exceptional value to our clients. By combining our expertise with advanced technology, we ensure that our clients receive the most reliable and effective administrative services. In conclusion, Igoe Administrative Services (Igoe) is committed to investing in our people and technology to provide our clients with unparalleled administrative services. Our employee ownership and management structure, direct access to decision makers, and reinvestment in technology set us apart and allow us to deliver personalized, efficient, and innovative solutions. When you choose Igoe, you are choosing a partner dedicated to your success. Meet the Igoe Decision Makers Michael C. Igoe - Founder/Chairman Down Angle Photography of Red Clouds and Blue Sky (Photo by eberhard grossgasteiger) Meet Michael C. Igoe, the visionary behind Igoe Administrative Services. With a strong belief in providing quality, professional administrative services to employers and their employees, Michael founded Igoe in 1979. Armed with a degree in Finance and Economics from Arizona State University, he has been a driving force in the company's success for over 40 years. As the Founder and Chairman, Michael has been instrumental in expanding Igoe's reach to over 900 employers nationwide. He has also been a respected speaker for organizations such as ECFC and Lorman Education, sharing his expertise in benefit administration. Additionally, Michael has taught benefit administration classes at the University of California San Diego. Laura K. McKinlay - President/CEO View of Cityscape (Photo by Aleksandar Pasaric) Leading the company's corporate strategy and overseeing overall operations, Laura K. McKinlay is the President and CEO of Igoe Administrative Services. With more than 10 years of experience in Flexible Benefit and COBRA Administration, Laura has a deep understanding of the industry. Before assuming her role as CEO in 2009, Laura served as the Chief Operating Officer for four years, gaining valuable insights into every tactical job function within the organization. Her commitment to providing meaningful, personal service has been an inspiration to the dedicated employees at Igoe. Laura is a graduate of Wheaton College, where she earned her bachelor's degree in Theological Studies. Her passion for learning and bringing efficiency to every aspect of the business has contributed to Igoe's reputation as a trusted provider of administrative services. Jason P. Jaqua - CTO Close-Up Photography of Pink Flowers (Photo by Irina Iriser) As the Chief Technology Officer (CTO) at Igoe, Jason P. Jaqua plays a crucial role in driving the direction of the company's technologies and infrastructures. With over 15 years of experience in the technology field, Jason brings a wealth of knowledge to his position. Jason holds a Bachelor of Science degree in Computer Information Science, equipping him with the skills needed to stay at the forefront of technological advancements. His expertise ensures that Igoe's staff and clients are supported by cutting-edge systems and tools. The Igoe decision makers, Michael C. Igoe, Laura K. McKinlay, and Jason P. Jaqua, are the driving forces behind the company's success. With their leadership, expertise, and commitment to excellence, Igoe Administrative Services continues to provide dependable and efficient administrative services to employers nationwide. For more information about Igoe and their services, visit Igoe Administrative Services. Conclusion In conclusion, the history and evolution of Goigoe Igoe Administrative Services (Igoe) is a testament to their commitment to providing quality, professional administrative services to employers and their employees. Founded in 1977 and incorporated in 1979 by Michael C. Igoe, Igoe started out as a full-service employee benefit administrative firm. Over the years, they have grown their services to include flexible benefit plan and COBRA administration, serving over 1000 employers nationwide. One key factor in Igoe's success is their dedication to personalized service and building long-term client relationships. They understand the importance of meeting service commitments accurately and on time, and strive to make things easier and more affordable for their clients. This commitment to excellence and professional integrity is reflected in their consistent reinvestment in their people and technology. Another aspect that sets Igoe apart is their employee-owned and managed structure. This allows clients to deal directly with decision-makers, ensuring a high level of accountability and responsiveness. The leadership team, including founder and chairman Michael C. Igoe, president/CEO Laura K. McKinlay, and CTO Jason P. Jaqua, brings decades of experience and expertise to the table. As Igoe celebrates over 40 years of business, they are proud of their growth, which has been achieved solely based on referral-only business. This growth is a testament to the trust and partnership their clients have placed in them. Looking ahead, Igoe remains externally focused, always seeking ways to improve and provide the best possible service to their clients. In conclusion, Goigoe Igoe Administrative Services (Igoe) has established itself as a dependable and efficient provider of administrative services, driven by their commitment to their clients and their dedication to excellence. With their experienced leadership team and customer-centric approach, Igoe is well-positioned to continue thriving in the industry for many more years to come.