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Sonora Quest, an independently run joint venture between Banner Health and Quest Diagnostics, is the nation’s largest integrated laboratory system with approximately 3,500 employees serving more than 26,000 patients every day across Arizona. Unlike national diagnostic laboratories, it provides a continuum of care for all sectors of the healthcare industry. As the market share leader in clinical laboratory testing in Arizona, it performs nearly 90 million diagnostic tests per year.
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Everyone began working 24/7 to increase production of tests, said Dexter, who also serves as general manager of Quest Diagnostics, the world’s leading provider of diagnostic information services. Sonora Quest and its partners launched into a massive effort to purchase equipment, set up manufacturing lines and supply chains, hire 215 new employees, and take other measures to ramp up production of tests and test results. (Source:
Sonora Quest Laboratories (SQL), a joint venture between Banner Health and Quest Diagnostics, is the nation’s largest integrated laboratory system, serving more than 20,000 patients every day. Like many laboratories, SQL struggled with endless silos of data and information. This required stakeholders in various departments to manually enter data across multiple systems while IT resources retrieved, analyzed, and distributed reports. Yet IT resources became strained as the organization transitioned from a client-centric LIS to patient-centric LIS, further exacerbating the burden of manually collating performance reports and key quality metrics. (Source: www.hc1.com)