Smart and Final OOR

Smart and Final OOR

Smart and Final

Title of the article.


)Founded in 1912, the Santa Ana Grocery Company mainly supplied feed and grain to local farmers. In 1914, J. S. "Jim" Smart, a banker from Saginaw, Michigan, and H. D. "Hildane" Final bought the company and changed the name to Smart & Final Wholesale Grocers. From 1876 to 1913, Jim Smart had been involved with several wholesale grocers in the greater Saginaw area, including Lee, Cady & Smart and Smart & Symons with his brother-in-law, J. W. Symons of Symons Brothers. By 1919, annual sales for Smart & Final had reached $10 million. During the fierce competition among expanding grocers in the 1920s, the company introduced a self-serve concept to replace reliance on clerks to fetch goods. This was called "cash and carry." (Source:

Dave Hirz: We’re proud to be one of the oldest and longest continually operating food retailers in the U.S. The company opened its first store in Los Angeles in 1871 under the name Hellman-Hass Grocery Co. It was founded by Jacob Hass, who later became mayor of Los Angeles; Herman Hellman; and Bernard Cohen. Packaged goods did not exist yet, so the stores sold everything in bulk, and they carried items considered to be everyday necessities at the time, including flour, brown sugar, salt, medicines, rope, sheepherding supplies, chewing tobacco and gunpowder. (


)DH: I could not be more proud of our district managers, our store managers and their store associates for the way they’ve handled the many challenges we faced over the course of the pandemic. As a truly essential business, our associates have been on the front lines, particularly in the early days of the pandemic, and we have continued to rise to the challenge. From working tirelessly to ensure the safety of everyone who walked through our doors to dealing with unprecedented panic buying, we were able to quickly evolve, updating our policies and procedures while continuing to provide superior service and a safe environment for our customers every day. (Source:

DH: Smart & Final is unique in that 70% of our revenue comes from household customers and 30% from small businesses, clubs and organizations. We offer a large assortment of club-sized products without requiring a membership fee. We actually have more club-sized items than any of the club stores, which makes us a one-stop-shop for households as well as businesses and organizations. We also provide our customers with a tremendous value, as many of our items are priced below our competitors. (Source: progressivegrocer.com)



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