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Front Desk Clerk Duties for Resume

Front Desk Clerk Duties for Resume

Front Desk Clerk Duties for Resume

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Listing the responsibilities of a front-desk clerk or receptionist is key for your resume. You can create a resume, a cover letter and even a job description that specifically utilizes your experience to its fullest potential. If you’re looking for a clerk or receptionist job, you’ll need these responsibilities recapped.

Front Desk Clerk

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Current part-time university student enrolled in bachelor’s degree program in business management. 2+ years experience as hotel front desk clerk at busy, 5-star property. Seeking to leverage top customer appreciation award and personable, hard-working attitude to become the front desk agent for Chelsea Hotel.

A Front Desk Clerk typically working in hotels, clubhouses and resorts represents as the first point of contact with guests and handles all matters pertaining to the guest?s stay. The day-to-day tasks commonly carried out by clerks are mentioned on the Front Desk Clerk Resume as follows? registering and booking rooms, accommodating special requests, registering and processing guests to their assigned rooms, handling cash payments, up-selling guest rooms, promoting hotel services, maintaining a clean and neat front desk area, and providing a pleasant hospitality experience for the guests. (Source: www.qwikresume.com)

Experience

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Answer the hotel phone in a manner which provides a genuine Here For You experience to every caller. Listen, identify and resolve the caller’s need(s). Properly and efficiently transfer calls as necessary. Route calls to guest rooms according to the company’s policies which ensure sensitive guest information and privacy is maintained .

Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. Inputs information into the computerized reservations system to update and maintain records. Calls for bell person, as needed. Accesses reservation system to determine unit availability and assists guests with reservations or changes as required, maintaining HGVC rental policies in an effort to maximize inventory. Generates invoices and collects monies due through the rental program and through merchandise sales. Issues and controls unit keys. Maintains safety deposit boxes (Source: www.velvetjobs.com)

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