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Desktop Support Resume

Desktop Support Resume

Desktop Support Resume

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You've finally landed your dream job, but you're given a daunting task--writing your resume from scratch. The good news is that everyone has to start somewhere. This guide will give you the basics, so you can get started writing your first resume from scratch.

Resume

The Desktop Support Technician is the first point of contact when something goes wrong with desktop or computer’s network. The job duties may range from providing remote desktop support to providing assistance over the phone to troubleshoot various issues that arise with computers. The Desktop Support Technician Resume gives a list of the following core duties – formatting and installing desktop and laptop applications and networking systems; coordinating with vendors to solve issues; troubleshooting domains, software accounts, and user accounts; testing and troubleshooting network connectivity issues for a local and remote computer or devices.

Those interested in this occupation should demonstrate the following abilities on their resumes – hands-on experience with various operating systems, working knowledge of office automation products and computer peripherals; knowledge of network security practices and anti-virus programs and multi-tasking skills. An Engineering degree is commonplace among job applicants. Certain employers hire those with a high school diploma if they have sufficient work experience in the IT field. (Source: www.qwikresume.com)

Skills

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Highly talented IT Professional highly regarded for delivery of exceptional customer support and project management that exceeds all expectations. Exemplary academic qualifications include a Bachelor of Computer Science and Information Security from John Jay College of Criminal Justice (2017). Able to analyze complex situations and ensure prompt resolutions resulting in a measurable increase in productivity. Proactive, energetic and a master troubleshooter with a sharp focus on developing and implementing process improvements to drive company growth and technical innovation. Excellent interpersonal and communication skills, a strong work ethic and the ability to effectively handle pressure without compromising quality service.

 

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