Desktop Engineer Resume
A professional desktop support engineer provides technical support to the clients, the job description of these engineers entails to install and upgrade hardware and software systems and as well execute the following roles and responsibilities – addressing user tickets pertaining to network, software or hardware; helping customers in installing applications and computer peripherals; guiding users by giving step-by-step information, customizing desktop applications, recording technical issues, directing unresolved issues, and reporting customer feedback.
Desktop Support Engineer with certifications from CompTIA and Microsoft hopes to bring his expertise and 6 years of experience onboard MicroTech Business Solutions. I have a Bachelor Degree in Computer Science and started a freelance business designing websites. I have the ability to diagnose and resolve non-recurring problems with software programs and operating systems. The 3 attributes that best describe my approach to work are results-oriented, empathy, and dedication.
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To be a successful desktop engineer, a combination of people skills and technical skills are required to be demonstrated such as – analytic problem solving skills, knack for being a strong listener, good knowledge of networking troubleshooting IP configuration and Ethernet, proficiency in MS Support tools, proficiency in MS Office and an advanced knowledge of software distribution and patch management. As this is an entry-level position, it would be sufficient to depict in the Desktop Engineer Resume a college degree in computer science or IT to the least.
Objective : Experienced IT professional dedicated to maximizing the usefulness of personal and professional skill set in a diverse professional role providing the opportunities to contribute immediately through effective communication and attention to detail while also allowing learning opportunities to continue to broaden IT skills with hands-on experience in a diverse position. (Source: www.qwikresume.com)