collections resume examples

collections resume examples

collections resume examples


A Collections Representative will collect payments from overdue or outstanding accounts. To retrieve money from debtors, the representatives have to undertake a variety of tasks that are mentioned on the Collections Representative Resume – getting in touch with customers that have delinquent accounts through phone, mail or personal visit; collecting payment from them, explaining available options; negotiating payment plans, updating records, submitting detailed reports to creditors about status of the delinquent account, and giving continued failure accounts to legal teams.



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Objective : Business professional with experience in a variety of business environments. Ability to effectively communicate within diverse social, cultural, economic and educational levels. Educated and skilled in the concepts of deadline adherence, operations, continuous improvement, time study, and conflict management concepts.

Headline : Highly experienced Customer Service professional. Able to handle a high volume of customer calls in a fast-paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations. (Source: www.qwikresume.com)


Dedicate your next section to discussing your work history. Beginning with your most recent collections job, provide the name and location of your former employer, the dates you worked for them and a list of your most important responsibilities. Highlight your previous duties that most directly relate to the present opening. This helps hiring managers appreciate how your previous experience can translate to continued success. Proceed in reverse chronological order, keeping your list to three jobs or fewer.

If you've worked in various industries, only discuss jobs related to collections. If entering collections for the first time, emphasize the responsibilities you had in other roles that could apply to your new profession. For instance, any exposure to record keeping, finance or customer service would be worth mentioning. (Source: www.indeed.com)


A competent, capable and financially astute individual who has a successful track record of maximising the performance levels of a debt collection department. Karen has a diplomatic but assertive style that consistently yields results, and is someone who always displays a professional manner when showing people how to pay off their debts. Using a professional, calm but firm attitude goes a long way in helping her to resolve challenging situations. Right now she would like to join a company that is looking for someone to compliment an existing debt collection team.

Self-motivated and reliable debt collection specialist with five years of experience. Proven customer service expert who can support customers while also reliably collecting amounts owed in full. Hoping to dedicate excellent organizational abilities and further improve as a collections professional by helping XYZ Company manage its accounts responsibly. Consistent leader, twice recognized as employee of the month, eager to continue excellent performance in a new and challenging environment. (Source: www.indeed.com)


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