FutureStarr

A Cheap Wildflower Seed Mixes

A Cheap Wildflower Seed Mixes

Cheap Wildflower Seed Mixes

Thank you for your correspondence, I apologize for the miscommunication. I reviewed your account and call log notes and see that a replacement order was initially placed online for a quantity of 2 Item 81521 Mountain Mint using your replacement certificate on 09/04/2021. The offer used was for free shipping on orders of $50.00 or more, but shipping was charged because the order was only $29.98 and the order was cancelled as requested by you and the replacement certificate was reinstated as requested.

Wildflower

Thank you for your correspondence, I apologize for the miscommunication. I reviewed your account and call log notes and see that a replacement order was initially placed online for a quantity of 2 Item 81521 Mountain Mint using your replacement certificate on 09/04/2021. The offer used was for free shipping on orders of $50.00 or more, but shipping was charged because the order was only $29.98 and the order was cancelled as requested by you and the replacement certificate was reinstated as requested.Thank you for your correspondence, I apologize for the miscommunication. I reviewed your account and your order was refunded in full, $26.24 on 05/21/2021 for the ******* *** Rudbeckia, $26.24 for the item that had shipped was refunded on 05/24/2021 and then $57.

we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.I don not expect a vendor to be untruthful in their response. The website states the flower comes in a 2.5 in "POT". There was NO pot. I received 3 sleeves with all broken sprouts likely due to the packaging which in NOT shown. The remaining 2 plants had 2 stems. NOT the 14 stems shown in the picture. So at least have enough class not to lie. It's enough for me to never order from you again. I should have looked a the NUMEROUS VERY BAD REVIEWS. Lesson learned. (Source: www.bbb.org)

 

After placing an order in August I received part of my order very quickly. No problem. After a couple months I still had not received the rest of my order so I emailed asking about it to be told that somehow my order had gotten lost somewhere in the shipping department and had not been processed. After a few weeks I received another partial shipment and they cancelled the rest of my order. Still not a problem The problem is that they have $139.12 of my money that they sent to a closed bank account. I called the bank (******* ******* Credit Union) and they said they refused the refund because the account had been closed and sent it back to Spring Hill. Spring Hill will not acknowledge that the money was sent back and issue a refund check. They keep saying the bank has it and to call them.…Read More.

Thank you for your correspondence and I'm sorry the Crystal Fountain did not meet your expectations. It does ship in a 4" Pot as stated in the catalog and on the Spring Hill Nursery website. I understand your frustration and I have issued a credit back to your gift certificate that you can use on a future order. Your gift certificate balance is $75.00 and it can be used online, by mail or by calling to place a new order. (Source: www.bbb.org)

 

 

 

 

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