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After an unprecedented week of high demand, Ticketmaster has cancelled its public sale of Taylor Swift tickets. This came despite promises that tickets would still be available to fans.
Tuesday's presale at Ticketmaster was unprecedented in terms of fan registration and demands on its system, but ultimately too high for it to handle. Furthermore, scalpers snapped up large numbers of tickets at exorbitant prices.
Ticketmaster's Verified Fan Presale has long been a source of frustration for concertgoers. This system requires concertgoers to undergo screening before being allowed to purchase tickets, and has been notorious for causing major outages. Last November, Ticketmaster experienced numerous issues with their Verified Fan presale for Taylor Swift's Eras Tour.
According to Ticketmaster, their Verified Fan program was hit with an unprecedented flood of fans eager to buy tickets during the sale. Due to bot attacks and "fans without invite codes," there were so many people trying to purchase tickets during this sale that it essentially crashed the site - leading to hours-long wait times and inflated prices on sites such as StubHub.
In the end, Ticketmaster cancelled its public on-sale and shut down registration for their Verified Fan program altogether. As a result, many fans were left disappointed and frustrated.
However, now Swift fans have another opportunity to buy tickets. Ticketmaster sent emails last month to a select group of Swifties who received an advantage during the Verified Fan presale but did not score tickets, giving them an additional opportunity to purchase their desired seats.
Emails sent from Ticketmaster indicate they apologized for any difficulties they had faced and had been asked by Swift's team to create this additional opportunity. They noted that sales would begin sometime before Dec. 23, with tickets issued in staggered order by tour date in each city.
Once verified, Ticketmaster will send you an email or SMS with your code so you can log in and purchase tickets on either desktop or mobile device.
If you have not yet registered, you can do so here. One day prior to the sale, we will let you know whether you've been invited or not.
In contrast to last month's public on-sale, which had many complaints from fans, this second sale should go off without a hitch. Ticketmaster also assured customers that this presale won't experience the same technical difficulties as before.
One month ago, millions of fans flocked to Ticketmaster in an effort to purchase tickets for Taylor Swift's Eras Tour. But they were met with long waits, technical problems, and other inconveniences because the ticketing site -- which has become an industry monopoly since merging with Live Nation 12 years ago -- could not keep up with demand for seats on her tour that was supposed to begin next year.
Ticketmaster reported that its Verified Fan program, which gives fans exclusive access to tickets before others, had become overwhelmed with bots and fans without invite codes. As a result, the website crashed and fans were sent back to the start of the virtual queue with thousands behind them.
Due to this chaos, the company had no choice but to cancel the public on-sale. They claim that demand had become too great for their systems to handle and there simply wasn't enough inventory left to meet it all.
Some fans have taken action against Ticketmaster and its parent company Live Nation Entertainment over what they claim was an intentional deception that allowed scalpers to buy up most of the tickets. They have filed a lawsuit against both companies for what they claim was intentional deceptive conduct.
In their complaint, the plaintiffs allege anticompetitive conduct by Ticketmaster and Live Nation, in violation of California's Unfair Competition Law. They seek damages of $2,500 for each violation, contending that these companies' actions have harmed competition in both primary ticket sales markets as well as secondary ticket services like StubHub.
This lawsuit is one of several attempts to hold Ticketmaster accountable, as the Swift scandal has renewed scrutiny of their dominant position in concert marketing and the merger that put them there. It also reignites debates over how best to regulate this industry which has been struggling ever since file-sharing killed off lucrative album sales and left many artists dependent on live performances for income.
Ticketmaster's decision to hold a public on-sale for tickets has left some fans feeling relieved. Kalra, a Swift fan from Kansas City, tweeted her approval: "The public on-sale is an opportunity to relieve some stress for those wanting to purchase tickets at the last minute."
On Tuesday, November 15th, an unprecedented wave of Taylor Swift fans descended upon Ticketmaster to purchase presale tickets for her 52-date Eras Tour. Hundreds of thousands were successful in breaking the record for most tickets sold in one day by an artist.
To be eligible for this sale, you had to have signed up to receive a pre-sale code from Ticketmaster via email or text message. This code allowed you to access a waiting room on their website where you could purchase your ticket for that specific date.
But for many, the process was a nightmare. Throughout the Presale, Ticketmaster's website crashed repeatedly and prevented many fans from logging on.
Recently, Ticketmaster has been struggling to meet the high demand for concert tickets. In fact, its CEO has come under fire from US Democratic lawmakers who are calling for its merger with Live Nation to be reversed. Senators Amy Klobuchar and Richard Burr have written letters to Ticketmaster's CEO expressing their concerns over its role in the ticketing industry.
On Tuesday, Ticketmaster Verified Fan Presale began and it quickly turned into a battleground between its users and servers. The website reported an "alarming number of bot attacks" as well as 3.5 billion system requests - four times more than usual.
Despite all these obstacles, some lucky fans managed to purchase tickets for Swift's Eras Tour during the Presale period. They did so by following tips and tricks posted by Beyonce fans on social media and reading through Ticketmaster instructions in advance.
Jared Moses, 28, from Memphis, found the process to be much smoother than anticipated. He signed on at 10 a.m. local time to take advantage of the presale and purchased tickets for all three cities: Los Angeles, Las Vegas and Santa Clara.
Fans were unable to purchase tickets for Swift's West Coast dates due to Ticketmaster's inability to meet demand. As a result, Ticketmaster delayed both presale for those shows and later the public on-sale of tickets for all of Swift's tour dates.
Ticketmaster is the primary sales channel for concert tickets and a major player in the secondary market. Yet despite its dominance, it has been subject to numerous antitrust investigations and lawsuits; some experts even suggest that these two markets don't operate separately.
Market interactions can make it difficult for consumers to comprehend what they're buying, or even distinguish the primary from secondary. This could result in costly errors or scams, according to analysts and ticket experts.
Scalpers and bots often purchase tickets from sites like Ticketmaster and then resell them on the secondary market. This allows them to collect convenience fees from the second sale while Ticketmaster takes a commission from that ticket sale.
That is why Ticketmaster created Verified Fan, a system that filters out bots and scalpers before tickets go on sale. While it doesn't completely eliminate them, it does a lot to protect fans from such risks.
Another issue with the secondary market is that it provides a platform for scalpers to buy tickets in bulk and resell them at higher prices than if they'd purchased them individually. This encourages ticket brokers to overvalue their products.
Event tickets that sell out quickly, such as Taylor Swift's upcoming tour, present the risk of scalpers purchasing any available tickets. Once in possession, these individuals can resell them at a much higher cost than what was paid or even exceed the face value of the tickets.
The resale industry has grown so large and profitable that Ticketmaster has created its own resale companies, such as GetMeIn!, SeatWave, and Ticket Exchange. To maintain control over this secondary market, they collect their fees twice before reselling the tickets at an increased price.
Resale industry growth has left it more vulnerable to fraud and scams. Sites such as StubHub and Vivid Seats promise verification of tickets and purchase security, yet aren't immune from fraudulent activity. Furthermore, scalpers can create multiple accounts on these platforms which creates confusion for consumers.
Taylor Swift is an acclaimed American singer-songwriter and actress born on December 13th 1989.
At 14 years old, she and her parents relocated to Nashville in pursuit of a career in country music.
Taylor Swift's debut album, 'Taylor Swift', was released in 2006 and went on to sell over 50 million copies worldwide. She has earned numerous accolades such as the Grammy and CMA entertainer of the year awards.
Taylor Swift was born on December 13, 1989 in Wyomissing, Pennsylvania and is a singer-songwriter best known for her hits such as "Teardrops on My Guitar" and "Shake It Off".
Swift's father, Scott Kingsley Swift, worked at Merrill Lynch; her mother, Andrea, was a mutual fund marketing executive. She was raised in suburban Wyomissing, Pennsylvania where she developed an interest in music from an early age.
At the age of 10, she began singing at local talent competitions and also performed in Berks Youth Theatre Academy productions of "Grease," "Annie," and "Bye Bye Birdie."
Her passion for music culminated in signing a management deal with Dan Dymtrow and moving to Nashville, Tennessee. There, she began crafting her own songs and learning how to play the guitar.
In 2006, she signed a deal with Big Machine Records and released her debut single "Tim McGraw" in June of that year. Shortly thereafter, her self-titled debut album followed in October 2006.
In its debut week, it sold more than one million copies and topped the Billboard 200 chart. Five top-10 singles emerged from it: "Tim McGraw," "Shake It Off," "We Are Never Ever Getting Back Together," "Love Story" and "Our Song."
She then released her second album, Fearless, in 2008. This record reached the top of the country albums chart and peaked at number 5 on Billboard Hot 100. As a result, she was named 2008 Country Artist of the Year by Country Music Association and nominated for a Grammy Award for Album of the Year.
After releasing several singles, she embarked on an extensive tour across North America and Europe. In 2010, she performed at the Grammy Awards and saw her single "You Belong with Me" reach number one on the charts.
She achieved extraordinary success in 2010 and 2011, earning numerous awards and performing to sold-out audiences. Additionally, she featured prominently in films such as Valentine's Day (2010) and Cats (2019). Upon becoming the first female solo artist to win three Grammy awards for "Album of the Year", Billboard named her their inaugural "Woman of the Year".
Taylor Swift, born in Reading, Pennsylvania in 1959, is an American singer-songwriter, actress and philanthropist. She has released 10 studio albums and earned credit for penning more than 20 songs. Additionally, she has won 10 Grammy Awards, 19 American Music Awards (AMAs) and an Emmy award.
Her father is Scott Kingsley Swift and her mother Andrea Gardner Swift. She has mixed German, English and Scottish ancestry. Additionally, she has a brother named Austin.
At 14 years old, she moved to Tennessee in pursuit of a career in music. She started playing guitar and singing, while attending Hendersonville High School and Aaron Academy (homeschooling).
At 14 years old, Taylor Swift signed with Sony/ATV Music Publishing and released her debut album "Taylor Swift" in 2006. Her first single "Our Song" became the first country single to top Billboard Hot 100 charts. Her second studio album Fearless followed in 2008 and charted well as well.
In 2012, Swift released her fourth album "Red", featuring the lead single "Shake It Off". The record is an introspective look into her attraction to drama-filled relationships and was co-written by producers Max Martin, Liz Rose, Dan Wilson and Ed Sheeran.
Since then, Swift has released six studio albums and numerous singles; her sixth album, Reputation, being released in November 2017. To date she has won 29 American Music Awards (AMAs), surpassing Michael Jackson's record of 29 wins.
She is an admirer of Paul McCartney and has appeared on his Saturday Night Live show multiple times. Additionally, she has participated in charity events like the Stand Up To Cancer telethon and Global Youth Service Day.
She has an expressive voice, capable of both sweet and raspy tones. Additionally, her unique writing style has earned her critical acclaim.
Her albums are beloved by fans of all ages. Her 'Red' and 'Fearless' eras both reached the top of the charts, while her '1989' album sold over one million copies in its first week alone.
At midnight on October 21, 2022, her latest album 'Midnights' was released and featured seven additional tracks. This was her first top-of-the-chart debut across both singles and albums charts simultaneously; it spawned hit singles "Shake It Off", "Blank Space" and "Bad Blood".
Taylor Swift is a renowned singer-songwriter who has earned many accolades for her music. She was the youngest artist ever to win a Grammy Award, the first country singer ever to take home an MTV Video Music Awards award, and the only female artist with sales of over 10 million albums worldwide. Additionally, Swift has an acting resume which includes roles in films and television shows.
Her family hails originally from West Reading, Pennsylvania but she moved to Nashville when she was 14 years old. Her parents Andrea Swift and Scott Kingsley Swift encouraged her to pursue a career in country music.
She was heavily influenced by fellow country artists Shania Twain, The Chicks and Dolly Parton after moving to Nashville. Soon after signing with Big Machine Records as one of their first signings, her debut single "Tim McGraw" became an instant hit.
Since then, her career has been a huge success and she has earned numerous accolades. With sales of over 100 million albums worldwide, she is the world's best-selling digital artist.
As a recording artist, she has participated in multiple musical tours alongside artists like James Taylor, Katy Perry and Justin Bieber.
Swift began her music career at 14 when she began creating songs. Her love of country music and being an only child inspired her to pursue songwriting, creating songs that reflected her own life experience which eventually were recorded and released on record.
After winning her high school talent show, Swift was encouraged to move to Nashville in order to pursue her career. There, she met Scott Borchetta - a record label executive who expressed interest in her talent. He signed her to his label Big Machine Records and the following year Swift released her debut album 'Taylor Swift'.
This album set a number of records, including the highest first week sales ever achieved by any artist. She also became the first artist ever to have three consecutive top albums on Billboard 200 charts.
The pop singer is an enthusiastic cat enthusiast and owns three fur babies of her own. Meredith Grey, Olivia Benson (both Scottish Folds), as well as Benjamin Button, her latest addition, are lavishly cared for and spoilt beyond belief.
They enjoy the best of everything, including occasional private jet rides. Additionally, they have personalized bags and cat backpacks for their time spent traveling.
Taylor Swift is so infatuated with her furry children that she even trademarked their names for merchandise such as clothes, housewares, accessories, luggage and toys! Their merchandise even included cute tee-shirts featuring their faces!
Meredith, Olivia and Benjamin have become worth millions of dollars; in fact, they're considered to be the third wealthiest pets worldwide.
According to All About Cats' latest list, Olivia Benson - one of Swift's three cats - is the third richest cat in the world with a net worth of $97 million. The pop star adopted her pet in 2014 and it has been featured in various music videos such as her "1989" tour and "ME!" video.
Taylor Swift's other cat, Meredith, she keeps more private than her two feline sisters. According to People magazine, Taylor has owned her feline companion since 2011, but only revealed its existence to the world in April because she "likes her business kept private".
Scottish Fold cats have a rare mutation that causes their ears to fold down, giving it an owl-like expression. According to All About Cats, this breed typically lives 15 years or more.
Additionally, cats may develop health complications such as hypertrophic cardiomyopathy, calcium oxalate bladder stones and feline infectious peritonitis.
Thankfully, the pop star has an experienced veterinarian who knows exactly how to care for her furry friends. She was able to treat their ailments and keep them contented and healthy.
In 2019, Swift welcomed Benjamin Button into her family when she met him while filming her "ME!" music video with Brendon Urie of Panic! at the Disco. She described their cat as her "purr box" - an animal that brings joy into her life.
Taylor Swift and Joe Alwyn have been happily dating each other for six years. Despite their intensely private relationship, the two remain very open about it.
They rarely take center stage together and have only performed on stage a handful of times.
Yesterday, on a rare public outing in London, the two were photographed holding hands together with an obvious sign of affection. It seemed only natural that speculation about their engagement would escalate out of control.
Taylor Swift has had several high-profile love affairs throughout her career, but has kept her relationship with Joe Alwyn relatively private. This contrasts from some of her other relationships such as Harry Styles, Jake Gyllenhaal and Tom Hiddleston which were more public.
Swift has openly expressed her feelings for Alwyn in several song lyrics. For instance, in "Lavender Haze," from her latest album Midnights, she sings about how women are always expected to marry or have children and how being single can be shamed; thus prompting her desire to protect her relationship with Joe.
Folklore's "Invisible String," from 2020, tells of their orbit before they ever met. Fans believe this to be when their relationship began.
The duo has made several public appearances together, such as the 2019 BAFTA Awards. At the NME Awards in February 2019, they even shared a tender moment.
However, their relationship hasn't always been smooth sailing. It has been filled with heartache and misunderstandings.
Swift and Alwyn remain contented together despite their difficulties. In fact, they've even written songs together!
They co-wrote the Bon Iver duet "Exile" for 2020's Folklore album. Additionally, they composed "Champagne Problems" from Evermore, produced by The National.
Swift also recognized Alwyn on her latest album, noting that he wrote two songs for her re-recorded Midnights collection.
Joe said the newfound attention on him is "flattering" and he doesn't mind being the subject of Swift's songs.
Taylor Swift has always put her family before her career, so it is no surprise that her mother Andrea would support her lofty aspirations. In a recent speech to NYU graduates, Swift expressed her gratitude for her mother's "tremendous patience" and unwavering support as she pursued her music career.
It's no shock that she still makes time for her mom, especially during her cancer fight. In an essay for Elle magazine, she revealed that her mom had been diagnosed again before Lover came out in August 2019.
Although she's been spending a lot of time in London lately, the actress is also taking time out of work to visit Joe and his family back home in Nashville. According to sources, she has been traveling frequently between the two cities in order to spend quality time with Joe and his family.
In December 2020, Swift and Alwyn celebrated the new year with Joe's family in England. According to a source, they had been spending a lot of time together in Nashville but wanted to spend more time with Joe's folks back home.
Taylor and Alwyn didn't make a public appearance together at the 2020 Golden Globes, but they did take their seats next to one another during the awards show. Onlookers were able to capture some cute moments between them during the awards show.
Swift revealed in late 2020 that one of her co-writers on her songs was actually Joe Alwyn, her boyfriend. She explained how their relationship had inspired her to speak out on political issues in her documentary Miss Americana and also mentioned how Alwyn had given her confidence to be an influential voice within politics.
Taylor Swift and Joe Alwyn have been in a romantic relationship for several years, and it appears to be progressing well. Fans have even begun speculating that they might be engaged at this point.
In November 2016, it appeared that they had begun dating secretly; however, The Sun reported in May 2017 that the couple had been seeing each other for months without any public signs. At this point, it appeared as if they were "besotted" with one another.
Since then, the couple has kept their relationship private. Recently however, they've begun to share more of what they're up to with fans.
Taylor attended some of Alwyn's shows during her Reputation tour and also went to the premiere of The Favourite at the New York Film Festival with him. Though they didn't walk the red carpet together, they were seen holding hands outside the event.
Joe's acting career has been a huge success, featuring roles in films like Billy Lynn's Long Halftime Walk, The Favourite and Harriet. Additionally, he's won several awards including the Critics' Choice Movie Award and Satellite Award.
Joe has collaborated with Taylor Swift on several of her albums, writing songs such as "Exile," "Betty," and "Champagne Problems" from Folklore and Evermore from 2020.
He boasts a long list of accomplishments and has established himself as one of the most beloved actors in Hollywood. Nominated for several awards, he's earned himself an avid fanbase - particularly in the UK.
Taylor Swift and Joe Alwyn have been in a relationship for some time. Unlike her previous partners who were often the focus of tabloids or Instagram posts, Swift has kept their relationship private. This has allowed her to maintain her privacy as well as lead an ordinary life with him - something which is important to her.
Swift and Alwyn may not have much in common, but their love is undeniable. They spend a lot of time together and are highly supportive of one another's career endeavors.
Joe and Marie-Christine Alwyn have an intensely close bond, often seen spending time with each other's families - Joe's mother Este Haim, Thomas Alwyn and Patrick Alwyn being particular favorites.
Joe was first observed with The Singer at an event in January 2017. She later revealed they had been dating for some time and it appears as though their relationship is going strong!
At the 2021 Golden Globes, Swift was seen entering and exiting the venue while showing her support for her man. She even presented awards for Best Original Score and Song!
She and Alwyn began to get romantically involved in early 2021, yet it wasn't until December that fans truly understood their connection - they were seen walking arm-in-arm through New York City together.
When Swift released her album Folklore in 2017, many speculated that Alwyn had co-written some of the songs on it. When Swift listed a co-writer named "William Bowery," some internet sleuths began to suspect this could have been a pseudonym for Alwyn.
Swift recently admitted to Rolling Stone that she and Alwyn are striving for a "normal lifestyle". She explained that he isn't scared of her fame and she doesn't want to divert his focus away from him by drawing too much attention towards herself.
Taylor Swift is known for her privacy when it comes to personal matters, and this applies to her relationship with Joe Alwyn as well. This contrasts starkly from past relationships with Tom Hiddleston, Harry Styles, and Jake Gyllenhaal which all made headlines within days.
Taylor and Alwyn have kept their relationship private, yet it is clear that they possess an intense love for one another. They frequently spend time together, whether it's on romantic getaways or simply enjoying quiet moments at home.
Swift and her boyfriend often attend concerts together, and during her Reputation tour in Glendale, Arizona they were seen walking off the stage to greet each other. When spotted together, Swift was laughing and looking adorably contented.
At another point, they were photographed enjoying themselves on the beach while on vacation to Turks and Caicos. A source reported that they looked "lovey-dovey" as they played in the waves together.
Fans can see, Taylor and Joe are in it for the long run. In fact, they even collaborated on songs together on both 2020's Folklore and Evermore albums under the name William Bowery.
In fact, the singer's song "Gorgeous," from her Reputation album, is an obvious tribute to Joe. It alludes to their shared accents and how she got him drunk.
Taylor and King have also become close friends with fellow singer Jamie King and her husband Kyle Newman, who directed some of Taylor's music videos. The four met at a Golden Globes party in 2014 and have kept in contact ever since; Taylor even served as godmother to King's son Leo Thames in 2016. Their friendship seems to be growing stronger each year since, with Taylor named godmother of Leo Thames by King in 2016.