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FutureStarrAirport Rent a Car Las Vegas
Upon arrival to the Rental Car facility, please proceed to the Alamo counter to obtain your rental agreement and vehicle keys. Baggage claim is located across the walkway from the rental car facility.
The staff was great, efficient and understanding. However, the first car we picked up ended up getting a flat tire. The tire pressure light came on for the front left tire, but it was the back left tire that ended up popping. We were leaving Las Vegas, and about 60 miles out of LV heading on the 15S towards Long Beach, CA when the tired popped. We had AAA come fix the flat and take a look at the other tires. He put the spare on and filled air in all 4 tires to the correct psi. He also pointed out the tread on the tires were getting close to being bald and advised us not travel back to CA (we still had over 200 miles to get home) and that we couldn’t go more than 55 mph. We made the very slow drive back to the McCarren airport to switch the car. The return was very easy and so was the process to switching to a new car. Both times, two different workers were helpful. I know they couldn’t do more in the moment. We were just upset that we got a flat tire on the freeway. We needed another car that would be safe so we wouldn’t be stranded again. It was very late and we were tired. Our flight home was cancelled so we had to rent a car. In the end it all worked out, we made it home safely. Returning the car to Long Beach airport was also efficient and helpful.
There are busy times of the day/week to be picking up or dropping off a rental car at the McCarran Airport, which coincide with the busiest times at the Las Vegas Airport. This includes between 9.00-11.00 am Monday-Saturdays and then from 7.00-11.00 am on Sundays. This is especially true if your flight arrives at Terminal A, B, or 3. For flights arriving in Terminal C or D, the busiest hours are earlier in the day from 7.00-10.00 am. Try to avoid renting at these times to skip wait times for picking up your rental car, especially if you know you will be in a hurry. (Source: www.kayak.com)