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The secret to winning is not giving people what they expect; it’s giving them what they need. Here's what it takes to get customers to love your product or services. In Stephen Hill's latest, "The Opposite of Spoiled," he shares insights from his marketing work with small businesses, big brands, and multinationals. Excerpts include: "Treat complaining customers the way you would an infant who doesn't know how to speak yet.
From plays and stand-up routines in front of his elementary school classmates, talent shows and statewide art competitions in middle school, to television productions and professional modeling gigs in high school and college, Stephen Hill has always been a man of artistic expression.
Stephen Hill received his BA and D. Phil. degrees from the University of Oxford in 1991 and 1994, respectively. From 1995 to 1997, he held a postdoctoral positions at Boston University and the FSU National High Magnetic Field Laboratory (NHMFL), then took up faculty positions at Montana State University (1997 - 2001) and the University of Florida before moving back to FSU in 2008. (Source: physics.fsu.edu)
Stephen is a Senior Teaching Fellow in Politics and International Relations with an emphasis on the student experience. Before joining the University of Edinburgh in 2018, he was a Professor of Political Science at the University of Wisconsin-Eau Claire (UWEC), USA (2002-2017) and a post-doctoral Franklin Teaching Fellow at the University of Georgia, USA (1999-2002). During his time at UWEC he was heavlily involved in the construction and assessment of a new outcomes-based Liberal Arts curriculum. From 2014-17 he served as the first Director of UWEC's Center for Global Politics. In 2017 Stephen became the editor of the Taking Sides: World Politics text for McGraw-Hill Publishers.
The midfielder turned half back played some of his best footy late in the season as he rebounded from only playing 16 games in the previous two seasons. Despite some quiet games, Hill’s 20 disposals against North Melbourne and 19 against Western Bulldogs showed the veteran was getting back to his best and, most importantly, performing and recovering well while playing regular footy. (Source: www.fremantlefc.com.au)
This biography of a living person relies too much on references to primary sources. Please help by adding secondary or tertiary sources. Contentious material about living persons that is unsourced or poorly sourced must be removed immediately, especially if potentially libelous or harmful. (April 2017) (Learn how and when to remove this template message) (Source: en.wikipedia.org)