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Justfly

Justfly

Justfly

Justfly is a flight booking platform that’s the easiest way to find and book low-cost flights.

Flight

I was very reluctant to book with this company as I had never heard of them. I got an awesome price for round trip from Orlando to Chang Mai and then from Bangkok to Orlando. I under 5,000 dollars. I flew with an airline that I had never heard of and was told I would have to call them directly to get my seats. It was a challenge as English was not there best language, but it was booked and I did get what I wanted and had no problem at all with any flights. I wasn’t super happy with the quality of the business class on this airline, but it had a flat bed for my 19 hr flight so that was ok with me. I now Check the flights in Just Fly first now. I would have rated this 5 stars but some of the agents I spoke with were not very well trained and could not answer my questions. I did find one who I found that was wonderful and stuck with him. I also had to call and book my own seats which was unusual. Otherwise it would get 5 stars

They take your money. Pretty sure it’s a scam. I booked my flight with Summer trying to get a returning flight from Fort Myers to DEN and she booked it as from San Jose, MEXICO to DEN. She also charged me $216 for the mistake she was making and the difference in the ticket. This ticket was for the wrong returning flight for the whole 4 HOURS I was on the phone with her and I even had her repeat what she had “set in stone” for my itinerary 4 TIMES and she still managed to screw it all up. Called back the next day for help but was put on hold for 1 hour only to be told they have to call me back later?! So I call again the next day and my confirmation number for my itinerary doesn’t exists? Weird! Then the recorded message says they are only taking calls for people who have flights in the next 72 hours. So what are people with my situation supposed to do?! Absolutely AWFUL agency do NOT buy tickets off of here they are always messing up and taking your money. Not reliable at all!!!! (Source: apps.apple.com)

San

They take your money. Pretty sure it’s a scam. I booked my flight with Summer trying to get a returning flight from Fort Myers to DEN and she booked it as from San Jose, MEXICO to DEN. She also charged me $216 for the mistake she was making and the difference in the ticket. This ticket was for the wrong returning flight for the whole 4 HOURS I was on the phone with her and I even had her repeat what she had “set in stone” for my itinerary 4 TIMES and she still managed to screw it all up. Called back the next day for help but was put on hold for 1 hour only to be told they have to call me back later?! So I call again the next day and my confirmation number for my itinerary doesn’t exists? Weird! Then the recorded message says they are only taking calls for people who have flights in the next 72 hours. So what are people with my situation supposed to do?! Absolutely AWFUL agency do NOT buy tickets off of here they are always messing up and taking your money. Not reliable at all!!!!

San Francisco City Attorney Dennis Herrera filed a civil lawsuit (PDF) in California Superior Court against Justfly, claiming the company hid its fees, used misleading disclosures, advertised bait-and-switch fares, and pushed largely useless travel insurance, among other questionable tactics. (Source: www.consumerreports.org)

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