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FutureStarrJos a banks
There is a big disconnect between banking institutions and their customers - as in the trust gap. Banks, who are considered the authority on all things finance, are also slow to deem their customer experience with content marketing. Banks who are following this trend are giving their customers relevance and value by integrating thought leadership and customer centricity into their customer experience.
In 1866, Charles Bank immigrated to Baltimore, Maryland from Lithuania to open a small tailor shop. By the start of the 20th century, he had branched out into the manufacturing of trousers. His grandson, Joseph A. Bank, joined his small company in 1898 as a cloth cutter when he was 11 years old. Over the next ten years, Joseph became a wholesale salesperson, traveling in the South to sell pants.In 1905, Moses Hartz established a men’s clothing manufacturing company which was taken over by his widow Lena Hartz in 1921. Their daughter, Anna Hartz, was a traveling salesperson for the firm. Although they were rivals in business, Anna married Joseph Bank. And in 1922, Joseph joined forces with his new mother-in-law and formed L. Hartz and Bank.
Over the years, the company grew and prospered. In 1940, they purchased a building on Hopkins Place in Baltimore to house their offices, showroom, shipping area and cutting department. Joseph Bank and his son, Howard, bought out the Hartz interest in the company and formed JoS. A. Bank and Co in 1945. By 1981, Jos. A. Bank had eleven retail stores and a growing catalog business. CEO Leonard Ginsberg (married to Mitzi, the daughter of Joseph and Anna) decided to sell the company. Leonard was the last family member tied to the original Jos. A. Bank family business. That year, the company was purchased by the Quaker Oats Company and became part of their Specialty Retailing group along with Eyelab and Brookstone. That relationship proved mutually beneficial, and by 1985, there were 25 stores. In 1986, Quaker decided to concentrate its efforts on its core businesses and Jos. A. Bank once again became a privately owned corporation. In 1992, their expansion included a franchise concept. Jos. A. Bank Clothiers became a publicly owned company in the Spring of 1994, trading its stock through the NASDAQ stock exchange (JOSB). (Source: en.wikipedia.org)
is an American retailer of men's clothing and accessories specialising in men's suits. Their main collections are 1905, Traveler, Travel Tech, and Reserve. Collections include blazers, sportcoats, suits, and trousers; shirts; and sweaters. Established in 1905, it operates 200 retail locations, three distribution centers (Atlanta, Houston, and Jenkins), and seven tailoring centers (Addison, Atlanta, Bakersfield, Hampstead, Houston, Lenexa, and St. Louis). The company is headquartered in Fremont, California. Its parent company, Tailored Brands, also owns K&G Fashion Superstores, Men's Wearhouse, and Moores Clothing for Men in Canada. In June 2014, Jos. A. Bank was acquired by The Men’s Wearhouse, Inc. Featuring exclusive collections, quality product and expertly tailored business and casual attire, Jos. A. Bank delivers traditional style menswear at a value that is unparalleled in the market. In 2015, Jos. A. Bank introduced the Quality Promise guarantee, providing added value to its suits, along with a new customer loyalty program called Bank Account Rewards.
Jos. A. Bank is not just another menswear retailer. What makes us unique is also what has attracted customers to our stores for 106 years; a heritage of quality and workmanship, an extensive selection of beautifully made, classically styled tailored and casual clothing, and prices typically 20 to 30 percent below our competitors’. Add that to an expert staff of sales professionals who prize service and customer satisfaction above all, and you get the idea.Over the years, we’ve found success comes down to three things: products, people and performance. For over 100 years we have evolved to meet the needs of savvy businessmen. Our classically-styled, tailored and casual clothing make you look and feel good. While our business is built around our loyal customers, it’s our knowledgeable team that keeps us at the forefront. From discerning buyers and impeccable tailors, to our highly driven sales force, people are at the core of our success. Now with over 600 stores nationwide and over 110 years of exceptional value, at Jos. A. Bank, performance is about confidence – for employees and for our customers. (Source: tailoredbrands.referrals.selectminds.com)