How to Cancel a Order on Amazonor

How to Cancel a Order on Amazonor

How to Cancel a Order on Amazon

Amazon has a range of shipping for all its orders. This includes the domestic and international options available. To cancel one of your orders, you must contact Amazon customer support. There's no fee for canceling this order.



As the seller, you can cancel orders any time prior to shipment. The buyer has approximately thirty minutes to cancel an order they have placed. Orders that have already been shipped cannot be canceled. If a cancellation request is submitted at this point, the seller should contact the buyer and inform him that the item has already been shipped. The buyer has the option to return the item for a refund. Find out all the details about returns and refunds here. The buyer’s contact information can be found within the Order ID or in the seller’s orders list. Once you find the specific order you want to cancel, press “Cancel Order” and select the reason for cancellation. (Source:

Please note that orders that are out of stock and therefore unable to be shipped will retain the status of Unfulfillable until the stock has been refilled. Unfulfillable orders cannot be canceled. Instead, when the item is in stock again, the status for that order will be changed to Fulfillable, and a new order can be placed for that specific order. (Source: feedvisor.com)


The Amazon Seller Support agent will supply the seller with cancelation confirmation and send an email to the Buyer apprising them of the cancelation. If the seller mistakenly cancels an order, it cannot be reinstated. The seller can reach out to the buyer and let him or her know of the mistake. If the customer is still interested, the seller can kindly request that the order is placed again.

For a variety of reasons, both consumers and Amazon retailers at one point or another will likely need to cancel an order. For buyers, if an order has shipped directly from Amazon.com and cannot be modified, the package can be refused or returned to Amazon. In the case of the refusal, the courier would return the package to Amazon on the customer’s behalf. The order may have been placed accidentally or the shopper may have decided that they did need a certain reorder from their Amazon Subscribe & Save program. (Source: feedvisor.com)


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