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Big O Tires

Big O Tires

Big O Tires

All the profits are going to a new company called Big O Tires. A break-up the company says was inevitable because it was "just too big for one company". The news sent the company's stock tumbling at the beginning of the year but there are now 10 variations of the O.D.K. in stores as it pulls out of its old market and enters new ones.

Big

The Race to 3,000 was one of many milestones GolfNow will log in pursuit of their moonshot to “Facilitate the booking of every round of golf, everywhere.” That’s what’s so great about a moonshot. It isn’t a long shot, but a glimpse at the truth for your brand and your company. When President Kennedy challenged America to reach the moon before the end of the 1960s, what went unsaid were the many spectacular discoveries and accomplishments that this grand mission would produce. And that’s where 54 thrives—we are big idea driven and project-focused, which produces remarkable results.

Having gone from complete newbies to production-ready in three months, the GolfNow team is eager to encourage other companies to follow their lead. The lessons they've learned: "You've got to have buy-in from your boss," says Sheriff. "Another big deal is having two to three people dedicated to this type of endeavor. You can't have people who are half in, half out." And if you don't have buy-in from the get go, proving it out will get you there. (Source: kubernetes.io)

Service

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This weekend I had a tee time registered at a local golf course at 830 am…. Are area was hit by very bad storms the night before over 5 inches of rain in 30 hours governor actually issued a state of emergency for the day freeways were flooded higher then car roofs. I proceeded to wake up at 730 am and call the course and received no answer. I assumed with all the rain and no answer course was obviously closed. At some point the course opened that day and told Golfnow to bill me for a no show or cancellation. I’m an avid golfer never once missed a tee time or forgot to cancel a tee time it’s the respectful thing to do. But no answer at course and 5 inches of rain I thought seemed obvious. Needless to say I contacted customer service talked to employee who said the course said charge was valid and could do nothing about it. I asked to speak to a manager after about 20 minutes on hold they came back and said he would call within 24 hours it’s going on about 4 days. No attempt at calling me back at all.

A member of the NBC Sports Group, GolfNow is the golf industry's technology and services leader, managing 10 different products, as well as the largest e-commerce tee time marketplace in the world. As its business began expanding rapidly and globally, GolfNow's monolithic application became problematic. "We kept growing our infrastructure vertically rather than horizontally, and the cost of doing business became problematic," says Sheriff Mohamed, GolfNow's Director, Architecture. "We wanted the ability to more easily expand globally."A top-performing business within the NBC Sports Group, GolfNow is a technology and services company with the largest tee time marketplace in the world. GolfNow serves 5 million active golfers across 10 different products. In recent years, the business had grown so fast that the infrastructure supporting their giant monolithic application (written in C#.NET and backed by SQL Server database management system) could not keep up. "With our growth we obviously needed to expand our infrastructure, and we kept growing vertically rather than horizontally," says Sheriff, GolfNow's Director, Architecture. "Our costs were growing exponentially. And on top of that, we had to build a Disaster Recovery (DR) environment, which then meant we'd have to copy exactly what we had in our original data center to another data center that was just the standby. We were basically wasting money and doubling the cost of our infrastructure." (Source:

Customer

This weekend I had a tee time registered at a local golf course at 830 am…. Are area was hit by very bad storms the night before over 5 inches of rain in 30 hours governor actually issued a state of emergency for the day freeways were flooded higher then car roofs. I proceeded to wake up at 730 am and call the course and received no answer. I assumed with all the rain and no answer course was obviously closed. At some point the course opened that day and told Golfnow to bill me for a no show or cancellation. I’m an avid golfer never once missed a tee time or forgot to cancel a tee time it’s the respectful thing to do. But no answer at course and 5 inches of rain I thought seemed obvious. Needless to say I contacted customer service talked to employee who said the course said charge was valid and could do nothing about it. I asked to speak to a manager after about 20 minutes on hold they came back and said he would call within 24 hours it’s going on about 4 days. No attempt at calling me back at all. (Source:

Imagine trying out the OpenTable app to book a restaurant in Atlanta or New York and finding only a handful of restaurants available. Not because the rest were booked solid; they just weren’t OpenTable customers. Would you be likely to use OpenTable again? Probably not. (Source: www.54brands.com)

 

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