The GitLab Handbook - An Overview of the Organizational Structure of GitLab

The GitLab Handbook - An Overview of the Organizational Structure of GitLab


The GitLab Handbook - An Overview of the Organizational Structure of GitLab

gitlab handbook organizational structure

A gitlab handbook is a document that outlines the organizational structure of a project. The document contains information about Merge requests, Working groups, and Slack. It explains how to use each type of tool to communicate effectively. After reading this document, you will have a clearer understanding of how your team should work together.

Working groups

GitLab's organizational structure includes six levels: Associate, Intermediate, Manager, Senior Manager, and Director. In addition, there are Working Groups, which are groups of people who work together to achieve a common goal. These groups can also be called "CEO Skips," where members of the executive team, chief of staff, and senior leaders provide input. In addition, each working group has its own Slack channel, where members can communicate with each other.

GitLab working groups are arranged into teams with defined roles and responsibilities. They are tasked with completing high-impact business goals. When the task is complete, the group disbands. This ensures that there is no bureaucracy in the group.

Working groups are responsible for communication, and should communicate their progress and results. However, it is important to remember that they should not share sensitive information outside of private channels. Similarly, they should not share information about their decisions or work in secret. If they want to keep the information secret, they should create a new project with limited access. In addition, they should maintain a staging handbook for iterating on the information, creating MR branches, and making it public.

GitLab has implemented a collaborative organizational structure for its handbooks, and it encourages its employees to create them. GitLab maintains more than 10,000 employee handbooks. These handbooks are written by employees, but unlike a wiki, GitLab uses a centralized structure with section managers to ensure that the information is organized and curated.

GitLab aims to create a product team that is focused on quality and has the flexibility to iterate quickly. To make this happen, the Quality Engineering department is responsible for defining specific interactions and deliverables that contribute to the overall quality. GitLab is also pushing for continuous improvement in its value proposition, which has led to a variety of organizational models.

Another type of organizational structure is a flat structure, in which the highest authority, such as the CEO, is centralized. In a flat organization, the chain of command is wider and employees feel like they're contributing to decisions. It also allows for a great deal of employee retention because employees feel like they're being heard. This is an important benefit of a flat organization, although it has its drawbacks. The lack of centralized leadership can slow down the process of achieving goals. However, it does limit bureaucracy.

Single source of truth

In order to maintain a single source of truth in your GitHub organization, you should make use of a GitLab handbook. It should contain information on the organizational structure and policies, as well as the current status of issues. For example, the issue title should clearly state what is desired, and the description should reflect current information. For example, if an issue is currently being investigated, its status should be clear.

Merge requests

Merge requests are a component of the organizational structure of a GitLab project. They are made to encourage everyone to contribute to the gitlab handbook and ensure that the handbook is up to date when a decision is made. They are non-confidential by default, but if you have sensitive information to share, you can create a confidential merge request.

Merge requests are different from issues or open feedback because they are associated with specific changes. This makes them easier to track, and they also facilitate discussions about proposed changes and solutions. In addition, Merge Requests are actionable, unlike issues. Issues, by contrast, take a lot longer to resolve.

In addition to merge requests, GitLab also offers other communication tools. There are Slack channels, for example. In addition to posting announcements, Slack can also be used to share information. The team can keep in touch with new hires through these channels, and the newbies can be kept informed about job openings.

The Merge Requests feature allows users to create a request for review and identifies roles for users involved in a merge request. A reviewer may be involved in a single aspect of a merge request, or may be involved in several aspects. In either case, GitLab creates a to-do list for each user involved in reviewing the merge request.

Merge Requests are not created automatically, and must be manually created. They must be enabled in the parent project before they can be used. In addition, merge request pipelines must be enabled in the parent project. Pipelines can be configured to run when a commit is pushed, or a rebasing branch can trigger a pipeline.


The GitLab handbook is a public document that all employees can access to learn more about the company and its policies. Unlike a typical wiki, GitLab's handbook is employee-written and collaborative. GitLab employees write the document and assign section managers who review requests to make changes. This ensures that the handbook is more organized and curated.

The handbook can be used during meetings to share the latest information. Its format makes it easy for everyone to read and understand. It also includes a section on communication. The handbook also includes information about the GitLab culture. The handbook can also be used to keep track of changes in the organization.

The handbook also contains guidelines for new employees. It outlines management practices, decision-making practices, and other topics. It also covers department-specific topics. The handbook is available for public review and is open to criticism. You can use the merge request option to report any inconsistencies.

GitLab encourages workers to break tasks down into small pieces. A minimum viable change is a small piece of work, like submitting a few lines of code or a paragraph of text. This keeps work flowing and helps identify problems sooner. A streamlined system encourages employees to communicate and collaborate with each other.

There are eight levels of management at GitLab. This includes Associate, Intermediate, Senior Manager, Director, and CEO. There are sections in the handbook for each of these levels. Each group has a leader, which reports progress to the rest of the team. Each functional group leader reports what has been done, what has been planned, and what is happening in the company. During the day, the team communicates through the channel.

The Differences Between GitHub and GitLab

gitlab number of employees

There are some differences between GitHub and GitLab that you should know about. These differences are related to the size of the companies, the Founders' motivation for starting a company, and their revenue multiple. You can make a better decision about which company to work for by taking the time to learn more about each.

GitHub vs GitLab

GitLab and GitHub both offer bug and issue reporting capabilities. However, GitLab has a more robust marketplace for third-party integrations. Its enterprise plan is significantly cheaper. These are just a few of the advantages that make GitLab superior to Github.

In terms of annualized revenue, GitHub was more profitable than GitLab. Its investors included Andreessen and Sequoia, which eventually invested $250 million in the company. GitLab, however, continued to expand after it pulled out of a $250 million investment round from Sequoia. GitLab, on the other hand, had the luxury of using its distinguishing culture to attract business customers.

GitHub has many built-in integrations. GitLab, on the other hand, favors its own integration tools. It also supports continuous development. Both GitHub and GitLab offer documentation on their platforms. GitLab also provides documents that cover specific platforms and languages. For example, the documentation on GitLab's platform covers the installation process in detail. It lists all the documents that are required for users to install the software.

GitLab is an open-source development platform, allowing developers to share code, resources, and ideas. It hosts these repositories on a server and can be accessed by anyone with an Internet connection. Its web-based interface makes it easy to access from a variety of devices.

GitHub is an incredibly popular version control system, and it has millions of users. However, GitLab has a lot of advantages over GitHub, which includes its built-in continuous integration. Additionally, GitLab offers a private server option for free. GitHub continues to have a dominant position, but GitLab has rapidly gained popularity in the industry. Both services are important to software development. For the best results, a company must use a service that will support its development process.

Size of company compared to GitHub

GitHub's community is one of the largest in the open source world, and it is the primary way that credible open source projects and developers share code. Its user base is over 40 million, and it is active in 200 countries. This community has helped the company become a leader in the tech world, and it also plays a large role in its business value. Microsoft recently acquired the company for $7.5 billion, putting it in a position to be one of the most valuable tech companies in the world.

Founders' motivation for starting GitLab

The motivation for starting GitLab was based on the need for a collaborative tool that would be enjoyable and efficient for developers. Founders Sid Sijbrandij and Valeriy Sizov set out to create it from their humble home in the Ukraine. They worked together to build GitLab and decided to share it with the world. It launched on October 8 2011 and is currently available as a free trial.

While there is a certain level of isolation that comes with remote work, GitLab has a highly flexible and transparent corporate culture. The company has a fully remote working environment and operates under an open-source philosophy. Founder and CEO, Sid Sijbrandij, discusses how he and his team operate remotely.

GitLab encourages radical transparency. All aspects of the organisation are openly documented. The company's website has more than 3,000 pages, and details everything from compensation to working hours. For instance, the compensation for employees varies widely by location; employees in North Carolina make about three quarters of what employees in San Francisco earn. The company also supports a variety of social activities.

GitLab aims to help developers collaborate on software projects. It was founded in 2011 as an open-source Git-in-the-cloud service, but has since evolved into a collaboration platform with many new features. The company's model is open-core, where the core part of the software remains open and free, while the company offers paid features to its customers.

The company is one of the most innovative companies to graduate from the Y Combinator accelerator program. It is the first open-source company to go public and one of the first alums of the Growth Program. It is poised to list on public markets later this year.

Company's revenue multiple

While the growth prospects of GitLab are still unclear, the company's revenue multiple looks attractive to investors. The software development platform, which is aimed at developers, is set to begin trading on October 14, 2021. Its valuation is high, trading at 16x EV/CY23 revenue, the second highest valuation in the software universe. However, its fundamentals are weak and its valuation is over-extended.

The company recently reported sales of $152.2 million in 2020, compared to a loss of $192.2 million in the previous year. The company also announced a partnership with Flagsmith and LaunchDarkly. It also won the award for 2021 Google Cloud Technology Partner of the Year and was named #4 on the list of the Best Workplaces for Innovators.

While GitLab was founded by Ukrainian programmer Dmitriy Zaporozhets, the company has raised $414.9 million from a number of investors. The company has attracted underwriters such as Goldman Sachs, RBC Capital Markets, and ICONIQ Capital.

As of October 14 2021, GitLab is valued at $11 billion. Its S-1 reports that it expects revenue to grow 87% by 2024. However, it is important to remember that the software market is highly competitive. A slowdown in the tech sector can significantly slow down the company's growth. And while GitLab has managed to increase its revenue multiple by several fold over the last year, it is still competing with some of the largest players in its industry.

Although GitLab isn't profitable by GAAP, it is expected to become profitable in fiscal 2021 and is expected to grow its revenue by five-fold by fiscal 2023. Its management believes that its DevOps platform will help companies build faster and test faster, which will be beneficial to its customers. Further, it believes its revenue growth will continue to grow, and expects revenues to reach $54 million in fiscal 2023.

Competitive landscape

GitLab is a software development platform that provides a number of services to developers. GitLab's leadership acknowledges that the company has room for improvement and integrates feedback into future releases. The company also has an iterative development process, which enables it to meet customer expectations. This is an important characteristic to look for in a software development platform.

GitLab is expanding its offerings, while setting a broader vision for the company. Its product roadmap covers a large TAM, so the company may be outmanoeuvred by competitors who offer deeper functionality and point solutions. In addition, GitLab may find it more advantageous to partner with best-of-breed providers who offer additional functionality that complements its platform.

While GitLab ranks in the top three positions in three of these analyst reports, its progress isn't uniform across categories. This is because the criteria for each category can be fluid. GitLab may be focusing on a different audience or adopting a different approach to each category. In addition, it may have been absent in one category. However, it is worth noting that the company has been making recent investment in the core components of its platform strategy. In addition, leadership has cited the company's rapid product development process as a major benefit, along with its open core model.

GitLab's leadership argues that its primary competition comes from enterprise DIY efforts. In fact, Gartner estimates that 80% of enterprises currently use DIY solutions. As a result, GitLab is only competing with other platform providers about 20% of the time. These competitors include Atlassian and Jenkins.

Learn GitLab With Tutorials

Learn GitLab with tutorials GitLab

Before you can learn how to use GitLab, you must have a basic knowledge of software development. Ideally, you have some experience developing web-based and non-web-based applications. Moreover, you should have some command line experience, especially on Linux and Windows.

GitLab is a web-based version control system

GitLab is a source code management (SCM) tool that allows developers to collaborate and build software. This open source version control system offers an extensive feature set and is a powerful DevOps platform. Its components include GitLab CI/CD and GitLab Runner, which runs jobs in a pipeline. You can also integrate third-party services to customize GitLab.

GitLab is a web-based system that enables users to share and manage projects. It also offers a web-based editing console, as well as authentication tools. The service also provides a range of features for project managers, including time management, source code management, and task tracking. Furthermore, GitLab supports both read and write permissions and provides tools for continuous integration and code testing. It also supports containerization and deployment.

Git identifies objects by using a SHA-1 hash of their content. Git also uses this hash as the object name. Each revision of a file is stored as a unique blob, and a tree object can be used to determine relationships between blobs. Git stores new objects in zlib compressed form, which can occupy a large amount of disk space. However, by combining multiple objects into a single pack, Git will save space.

Git is an open source version control system, which means it's free to use. It's powerful and flexible, allowing developers to use it to collaborate with their teams. It also provides complete access to all features and helps create workflows. The benefits of using Git extend beyond developers - it makes the development process more efficient for designers, marketing managers, and product managers. Git synchronizes code, tracks history, and allows developers to collaborate on projects with ease.

Git is a distributed version control system that helps software teams develop projects of any size. It was originally developed by Linus Torvalds, a Linux kernel developer. Git keeps track of changes to files during three main states: staged, committed, and in-process. During these states, Git lets developers experiment without the fear of breaking a project's code. And if something doesn't work out as planned, they can undo the changes and go back to the previous version.

GitLab is a web-based VCS that allows users to create, edit, and manage projects without any complicated setups. It allows teams to manage code without the need for a server or an account. GitLab is compatible with existing systems, and it allows you to access your subversion repositories.

It is a popular alternative to GitHub

GitLab is an alternative to GitHub for many reasons. Its issue tracker is integrated with the project's code repository, which is great for comparing different versions of a project. Its issue tracker also has a feature that lets you associate different issues with different PRs. GitLab also has a runner, which lets you create and run tests for your code. It also provides a searchable help page and FAQs. GitLab also has a marketplace that offers third-party tools, actions, and apps that make it easier to set up and use. You can find almost 30 integrations and plugins.

GitLab intends to be a "Complete DevOps" system for developers, so it includes issue trackers and continuous integration (CI). GitLab also offers better granular permissions for users and allows them to access specific components without the need to view source code. While GitLab can provide better security than GitHub, it still isn't a perfect alternative to GitHub. It's more suited for small teams that don't need access to the source code.

GitLab mimics GitHub's user interface. Its social networking features are similar to GitHub's. Both have a GitHub marketplace, but GitLab also offers a GitHub Importer to import your source code from other systems. GitLab also offers export features for existing GitHub repositories. However, GitHub has more restrictions on export features.

GitLab is also popular with developers because it offers an issue board that allows users to manage their projects. It has built-in issue templates, which allow you to filter issues by build priority and issue type. It also offers a custom workflow and release planning feature. It integrates with hundreds of apps, including Slack, Microsoft Teams, and ClickUp.

Both GitLab and GitHub offer many features that developers need for their projects. However, GitLab is cheaper and allows you to host private repositories. It also has a marketplace where developers can purchase third-party integrations. In addition, GitLab has a built-in continuous integration system.

Both GitLab and GitHub offer free and paid plans. GitLab's free version has basic features while GitHub's paid version provides more advanced features. Both platforms also offer an Enterprise level which requires a salesperson's agreement. For businesses looking to get more out of their open source software, GitLab is a good option.

It allows non-developers to add modifications to code

GitLab has a feature that allows non-developers to add modifications to a project's code. This feature is called GitLab Merge Request. To add a merge request, a developer must create a branch with the desired changes and specify the master branch as the target branch. Then the developer must create a merge request and assign a user with merge rights to it. This user will be notified of the merge request and can proceed to merge the branch into the master branch or reject it. If the merging branch is rejected, the originator will be notified.

GitLab also has an advanced editor that enables team members to contribute their own modifications. This feature includes commit staging and the ability to lock files for reviewers. In addition, GitLab can prevent changes to locked files and directories. This feature helps teams reduce the time spent on merging versions and enables them to focus on making improvements and improving the user experience. GitLab also helps teams resolve merge conflicts easily because the software allows users to view both versions of the same file and decide which to maintain.

GitLab also allows non-developers to add modifications to existing code without having to know any programming languages or computer science. A repository is a directory that contains all the project's files and changes. It also contains a history of changes and the status of existing branches. When you want to contribute to a project, it is important to look at the repository to understand how the project works and who can make changes. Then, you can add modifications to the project's "master" branch by using the "merge requests" section.

GitLab has an open-source model. Community involvement is an important component of innovation. With its open source model, GitLab can run on your own server. And while GitHub has been around for more than a decade, GitLab is a well-known open-source project.

Collaborative development is critical for sustainable high-quality code shipping. By establishing a collaborative code review process, your team can continuously improve its code. With GitLab, users can discuss code in merge requests or make modifications using simple markdown syntax. This makes the process easier and faster.

It allows you to configure a CI/CD pipeline

GitLab's CI/CD pipeline helps you automatically deploy changes to production environments. You can configure the pipeline to perform each step of the DevOps lifecycle, from building the application to running tests. It also allows you to rollback changes if necessary. You can configure a CI/CD pipeline for every branch of your project, or you can use a custom pipeline that includes just the branches you're working on.

Once you have configured your pipeline, you can view the results of each job. You can also see the duration of each pipeline job. You can also view which refs were checked out during the pipeline job. GitLab will also generate special refs during pipeline jobs, even if the associated branch or tag is deleted. These refs can be helpful for automating merge trains, or for stopping environments automatically.

Using GitLab's CI/CD pipeline is easy and fast. You can create a pipeline that includes as many CI jobs as you need, and you can even configure them on GitLab's server. GitLab also supports a CI/CD pipeline for multiple projects at once. It allows you to automate the entire process of building, testing, and deploying your application.

Once you've configured your pipeline, you can assign jobs to a stage and run them in parallel. The jobs will be executed in the order you specify, so if there are two jobs in a stage, the publish stage runs first, followed by the deploy stage. Once a stage is completed, the next one will begin.

One of the most popular ways to configure CI/CD is to create a trigger that will run a CI/CD pipeline when a new commit is pushed. This trigger runs a series of scripts to build and test the new code. The result is a runnable instance of the application that's ready for production. CI/CD pipelines can also automate rollback processes when something goes wrong.

The CI/CD pipeline logs in using a dedicated user. It guides you through the process by prompting you to create a strong password, fill in further information, and then confirm. Afterwards, you can switch between stages.

Team Member Relations at GitLab

Team Member Relations at GitLab GitLab

As the manager of Team Member Relations, you are responsible for a wide range of HR operations, including employee relations and performance management initiatives. Identifying trends and developing strategic approaches to team member relations, you will also design and implement solutions to address specific challenges. Aside from employee relations and compensation, you'll also help manage and implement change management initiatives. Using data analysis to help identify team member relations challenges, you'll design and implement solutions for specific organizational needs.

Code of Conduct

The team member relations function at GitLab aims to provide a safe environment for team members to express workplace concerns and resolve conflicts. The team consists of people managers who are responsible for upholding compliance and listening to team member concerns. They are also expected to act in the best interests of the business.

In addition, team members must follow the code of conduct of GitLab. This applies to the use of personal electronic resources and activities. Team members are expected to follow the policies regarding social media posts, replies, likes, and shares. Any behavior that undermines the work of the Team or individual should be addressed by a manager immediately.

Team members should abide by the company's Anti-Bribery, Anti-Corruption, and Export Policy. They are also expected to conduct due diligence on any partner they work with. This involves fulfilling all legal requirements and ensuring there are no red flags. If a team member wants to speak publicly on behalf of the company or its partners, he/she must seek permission from the team leader to do so.

GitLab takes the privacy of its employees and contractors very seriously. The company's Workday system maintains team member records. Team members can self-serve through their profiles and share documents within the platform. Upon request, access to team member's personal information will only be given for legitimate reasons. This access will be provided only to appropriate personnel, and requests for confidential information should be approved according to applicable laws.

GitLab recognizes the importance of a supportive team and makes an effort to create a culture of respect. The company also prioritizes a highly engaged team. It regularly surveys its team to determine whether employees are engaged, and it constantly monitors their net promoter scores.

Conflict of interest

It is prohibited for team members to take advantage of opportunities for personal gain or those of their family or other entities in a way that will harm GitLab. This includes the use of information, property, or their position with GitLab. Team members may be asked to sign a waiver of this policy.

GitLab has strict policies in place to protect its customers, team members, and assets. Employees are required to sign a non-disclosure agreement and should not share sensitive information with outside parties. Employees are not allowed to disclose information they learn while working for the company without the consent of their supervisors.

Social media activity is also regulated. GitLab teams are expected to adhere to the company's policy and conduct, whether they are on duty or off. This includes any social media posts, replies, or likes. The GitLab community is responsible for its reputation and culture, and any team member must not engage in activities that may bring negative attention to the company.

Absence management

Absence management is an important part of team member relations and can help your organization manage the demands of your staff. In addition to managing staff absences, it can also help you with other issues that affect team members. For example, a good absence management system can help you manage a member's request for a leave of absence, and it can also help you plan for your time off in advance.

An effective absence management strategy will include an effective communication process between the Absence Management team and the team member. This will include providing feedback and identifying suitable candidates for work assignments. The team member's Absence Management manager will also help the team member receive a suitable accommodation based on their requirements and the nature of the absence.

The team member relations function in GitLab enables you to facilitate discussions and resolve workplace conflicts. Its goal is to provide a safe space for team members to express their concerns and address problems in a supportive and open manner. The team member relations partner can help with all types of issues, from simple coaching questions to serious issues involving code of conduct. They also help you to investigate issues that may be threatening to the success of the GitLab team.

GitLab has an anti-discrimination policy and an equal employment opportunity policy. These policies apply to all aspects of team member relations, including recruitment, employment, promotion, transfer, training, working conditions, wages, and benefits. This policy is applicable to all employees, contractors, and temporary employees.

Social media

Social media for team member relations at Gitlab is an important aspect of the company culture. Most GitLab team members are active participants in the external community. This means they are often creating content, including blog posts, videos, and presentations. Using social media to promote these assets can help them create a domino effect of visibility.

To ensure that team members are not posting inappropriate content on social media, the company has a policy in place. It covers any use of social media by team members while on or off duty. This policy also applies to personal electronic resources. GitLab team members are responsible for any posts, replies, and likes on social media. Their content will reflect the company's culture and standards.

To facilitate rapport-building and team member interaction, GitLab has introduced a "Show and Tell" call, where team members can share work they've done or been working on. Team members sign up using a calendar invite with a shared document. The team then requests that people sign up for the video call in numerical order, so that it is easy to skip from one person to another during the video call.

Social media for team member relations at Gitlab can be used to share major news, product updates, and customer announcements. It also enables team members to share personal insights with the community. Social media can also be used to announce the new hires in the company. These team members can also tweet about the daily activities they are involved with. For instance, they can use the hashtag #LifeAtGitLab to share their insights with others.

The team member relations function of GitLab offers a platform where team members can share workplace concerns and work toward resolving conflicts. The team member relations team promotes open communication among team members, encourages direct feedback, and listens to reasonable accommodations, when necessary.

Board member relations

One of the most important aspects of a successful business is board member relations. Many companies do not have an effective board, and this can be detrimental to growth. But, cultivating relationships with board members can be incredibly beneficial. Not only can this create a shared value set across the entire organization, but it will also open up a wealth of opportunities.

A good team member relations function will encourage direct communication among team members and work to resolve conflicts. It should also work to ensure that team members are motivated and care about each other. All managers should understand the Code of Business Conduct and take appropriate steps to ensure compliance. In addition, people managers must consider the needs of the business.

GitLab's Board of Directors maintains high standards for its employees, officers, and directors. They are responsible for overseeing the operation of the company and serving as a prudent fiduciary to shareholders. The Board adheres to the policies, procedures, and standards outlined in these guidelines, and may make changes as needed.

GitLab's leadership team also takes time to understand performance concerns. This helps managers determine whether the concerns are behavior or skill-based. Sometimes, a skill-based issue may be disguised as a behavior issue. In such cases, GitLab leaders may discover a skill-based gap causing a team member's disruptive behavior. For instance, a team member may be ineffective or insecure about his/her ability to perform a particular role.

GitLab's Executive Group

GitLab s Executive Group  GitLab

GitLab's Executive Group is comprised of the company's board of directors and other senior executives. Members participate in board meetings and various committees. In addition to board meetings, the E-Group also holds "CEO Skips" calls where CEOs and chief of staffs or senior leaders can provide input. These calls are generally held after an e-group offsite meeting.

GitLab's TMRGs are open to everyone

A Team Member Resource Group, or TMRG, is a group for people in GitLab who want to help each other succeed. It is voluntary and focuses on diversity and inclusion within the community. It offers a variety of social, educational, and outreach activities to help members develop as leaders. It aims to elevate underrepresented groups within the community, and provide a space for people to discuss issues of importance to them.

TMRGs provide peer support for team members, while also offering company-backed support. They can also help discuss issues of diversity, inclusion, and belonging. TMRGs can be organized around a passion or interest, such as technology, culture, religion, or other topics.

As an open source project, GitLab believes in the power of community. By fostering a collaborative culture, it has attracted a dedicated community and has grown to more than 30 million registered users. With the support of its passionate community, GitLab's DevOps platform continues to grow and evolve.

The GitLab Handbook has links to all contract templates. These should be accessible to the People Group, Finance, and Legal teams. A Google Document link opens a Google Doc. A Microsoft Word template is also available on the GitLab website. Those who are not members of those teams should upload the appropriate Microsoft Word templates in GitLab's Greenhouse.

They have a clear mission and purpose

GitLab Inc.'s management structure is organized into eight levels, from individual contributors, called ICs, to managers, directors, and CEOs. Each level consists of a team of people with varying levels of authority. The executive group is made up of members who have direct reporting relationships with the CEO or a senior leader, called a CEO Skip. These executives provide input and participate in board meetings.

The Director of Professional Services (DPS) oversees delivery of services to customers, resource management, project delivery, and operational success metrics. This role is responsible for the achievement of financial and operational goals, including gross margin and utilization. In addition, this role participates in Sales KPIs and influences the Go-To-Market strategy.

GitLab's Executive Group is a team of people with diverse backgrounds and experience. While each member has a distinct role within the organization, they are all united by their mission to encourage a more inclusive community. This approach promotes innovation and participation.

The Chief Communications Officer serves as the CEO's sounding board. He/she prepares for formal and informal Board meetings, and ensures that the CEO is informed of all pertinent information. The role also includes advancing diversity, inclusion, and belonging initiatives.

Customer success is an important element of a company's success. Customer data is crucial for improving the customer experience and driving adoption. The Customer Success Engineer provides deep expertise in GitLab technical solutions, demonstrating the capabilities of the product in real-world scenarios.

They have a single source of truth

GitLab's management structure is structured in layers. The CEO and Executive Group are at the top and are joined by two levels of people management: the Managers of One (MoOs) and the Senior Managers (SDMs). ICs comprise the rest of the GitLab team. Each layer is led by a different level of manager, from a VP to an Executive.

To develop a single source of truth, data from all the teams should be consolidated. This includes both trends and hard data. The data team should also be involved in the process. Once the data team has a centralized source of truth, the team can more easily access and use it.

While a team may have a single source of truth, multiple sources of information can make the process of executing decisions slow. A unified source of truth allows everyone to contribute status updates and improvements. An agreed upon documentation system (such as Almanac, Guru, or Notion) is used to document a project. During development, the team also commits to a single source of truth.

Building a single source of truth requires budget, time, and internal help. According to a recent survey by IDG and Matillion, the average organization pulls information from 400 different sources. Some organizations have more than 1,000 sources. Having a single source of truth can be helpful for teams who need to collaborate on projects and meet goals.

While a single source of truth is valuable, it has limitations. One source of truth can miss some types of information. As teams work on a project, bits of truth accumulate. These bits can get lost when the workflow moves from one tool to another. Therefore, a single source of truth is not always practical. The key to achieving a single source of truth is to empower each team member to interact with the entire network of truth.

They have a 24-hour SLA for scheduling interviews

GitLab respects the privacy of all applicants. Interviews are conducted in a confidential environment. GitLab records feedback in Greenhouse and discusses feedback live, allowing for timely responses and thorough consideration. The Executive Group will contact candidates within 24 hours.

Candidates can request to meet with an executive. Interview requests should be prioritized, as hiring is the number one priority at GitLab. The Executive Business Administrator team will contact candidates directly to confirm the interview. It will be helpful to ask about a candidate's past experience.

GitLab's marketing team consists of several departments, including Integrated Marketing, Product Marketing, Sales Development, and Community Relations. The team manages marketing technology, marketing processes, and data. It owns the marketing tech stack. The Corporate Marketing team oversees PR, corporate events, and company-level messaging. It also supports field marketing teams.

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