How to Open the YouTube App on Your TV

How to Open the YouTube App on Your TV

How to Open the YouTube App on Your TV

open the youtube

YouTube recently released a new feature that allows you to watch YouTube on your TV. The new feature works on both Android and iOS devices. When you open the YouTube app on your phone, it will ask you if you want to view the site on your TV. If you choose yes, then you will automatically connect to the app on your TV. Once connected, you can use the app to leave comments, queue up the next video, like, or subscribe to videos.

How to scan a YouTube video

One of the ways to share a video is by creating a QR code. These codes are images or text that can be read with a scanner. A YouTube video can be converted into a QR code by using a free QR code generator. Once you have the URL for your video, you can use the generator to create a QR code for it. Once you've created your QR code, test it on your mobile device to make sure it opens the correct video. If it doesn't, you'll need to adjust the code and try again.

When creating a YouTube video QR code, try to make it unique. Avoid using a generic square shape or black-and-white color scheme. A custom-designed QR Code will get you more scans. Also, try out different templates and eye-balls for better results. Make sure your code has a call to action on it, too!

The YouTube QR code allows you to share a video instantly, even offline. You can also use it to track data about how many people scan it. You can also use it with a logo to ensure consistency in branding. Finally, this feature is a great way to make your videos more accessible to your target audience.

If you're looking for a longer-term strategy, it's best to use dynamic QR codes. This type of code allows you to target specific people with your YouTube video, allowing you to track their scans over time. This data will also allow you to re-target your campaign and direct them to a different piece of content.

How to download a YouTube video

First, you must find the video URL. This is typically found in the location text box near the bottom of the page. If you are using a Mac, right-click the field and choose 'Open URL'. Alternatively, if you are using a Windows computer, you can copy the URL and paste it into the browser. When you find the right URL, the video should start playing online. Once it does, you can right-click and save it.

If you don't want to download the video from the YouTube website, you can also download it directly from the web. You can do this without installing any special software on your computer. To do this, you need to copy the video's URL and paste it into a website. However, you must be careful because some of these third-party sites might be unsafe for your computer.

Once you have completed this step, you can start downloading the video. If you are using a mobile device, you will need the YouTube app. The download button will turn into a black tick once you have completed the process. Once you've downloaded a video, you can access it from your device as long as you have the same account. You can also delete the downloaded video if you want to watch it offline later.

If you don't want to pay for YouTube Premium, you can try downloading YouTube videos using the free VLC media player. This tool is easy to use and secure, which makes it a good choice for downloading YouTube videos. Open VLC Media Player on your PC or Mac and click on the Network tab. Paste the URL into the text box. Once you've done this, you can play the video.

How to leave a comment on a YouTube video

If you're wondering how to comment on a YouTube video, you're not alone. Millions of people are posting their comments daily on YouTube, and it's a great way to get the word out about your favorite content. To get started, visit YouTube's home page. Once there, click on the "comment" link under the video. You'll need to sign in with your email address and password. Click "comment" again if you'd like to respond to someone else's comment.

If you're unsure of how to comment on a YouTube video, first check whether the video is set to allow comments. If it's made for children, you'll want to turn the feature on. If you don't want other users commenting on your video, simply disable comments.

In order to add comments on YouTube videos, you first have to sign in to Google. If you're not already signed in, select "Sign In" in the upper right corner of the screen. Next, click on the "Add a public comment" text field, which is near your Google account's profile picture. Once you've done this, the comment section should appear on your screen.

You can also choose to hold comments while you review them. Some YouTube channel owners don't allow comments on videos that feature kids. As a result, you'll need to monitor your comments carefully. To keep others from noticing spammy comments, it's best to stick to helpful comments.

YouTube will highlight your comments if they're particularly noteworthy. The highlighted comments will be at the top of the comment section. This will make it easy for people to notice your comments.

How to share a YouTube video

There are a couple of different ways you can share a YouTube video with others. You can copy the link to the video to your clipboard and paste it into an e-mail or text message. You can also share it via Facebook or other social media sites. You can paste the video address in several different places, but we'll focus on Facebook here.

YouTube allows you to choose whether your videos will be public or private. Unlike Facebook, you can decide to restrict who can see your videos. For example, if you create a video for a private channel, only friends can view it. YouTube also allows you to make private videos only viewable by certain types of people. However, you can still share a video with a friend or public account. Fortunately, there's a quick and easy way to do this.

First, make sure your thumbnail describes the content of your video. You can include text, an animated sticker, and even a call-to-action. You should also use the "swipe up" feature to encourage viewers to watch your video. If possible, include a transcript of the video.

Next, you can embed the video on your website. You can also post it on Twitter or other social media. You can also share the video via email. All of these options are easy and free. You can even embed a YouTube video on your website. Just make sure to add the link when you share it on social media.

As mentioned earlier, the steps to share a YouTube video on WhatsApp are similar to those to share a YouTube video on WhatsApp in Part 1. The only major difference is that the WhatsApp Web or PC versions do not allow status updates. However, you can also send YouTube videos as direct messages. This is also useful if you want to share a video as a WhatsApp status.

How to watch YouTube videos on your TV

If you have a smart TV, you can use a web browser on your TV to watch YouTube videos. You can also use your mobile device to control the streaming service. If your TV does not have internet connectivity, you can download the YouTube app from the device manufacturer's app store.

The YouTube app works on iOS, Android, and tablets. Open the app on your phone and choose "Connect to TV" when the TV asks you if you want to stream videos. Once connected, you can comment on videos, queue the next video, and subscribe to channels. This new feature has many other features, which you can use to customize your YouTube experience.

You can also change the resolution of YouTube videos. The videos on YouTube are typically set to 480p by default. You may have to change the resolution to watch high-definition (HD) videos. Sometimes, YouTube videos will display pixelated images because they are being uploaded in lower-quality resolutions.

Another way to watch YouTube videos on your TV is to use an Apple TV. Apple TV owners can download the YouTube app and watch videos using their television. If you have an Apple TV with a third-generation model or later, you can use the search bar to find YouTube on the app.

If you don't have a compatible Apple TV, you can use AirBeamTV to watch YouTube videos on your television wirelessly. This app is free and can be used on both a Mac and iOS device. You can also stream YouTube videos to your TV using a Chromecast device. These apps are great for watching videos and movies with your friends.

YouTube - The Home of YouTube

home of youtube

YouTube is a popular video-sharing website that is owned by Google. Though its core website is about video-sharing, its reach has expanded well beyond its original boundaries. Both professional and amateur videographers have made YouTube their home. Read on to learn more about the video-sharing website. You'll be glad you did.

It is a video-sharing platform

YouTube is a video-sharing website where you can post videos and share them with people all over the world. The site offers a huge variety of videos on a variety of topics. People also love watching live demonstrations of many things. It's easier for people to understand a video than to read a tutorial. Many video-sharing influencers use YouTube to share their videos. But there are some rules that you should know before you start using YouTube for your videos.

YouTube has been around for many years and has continued to grow in popularity. One of the biggest trends that YouTube has experienced is the rise of topic-based websites. These websites invest millions of dollars in broadcast-quality videos. This allows them to have more control over their content and reach a much larger audience. Many content creators also embed YouTube videos into their own sites, which drives traffic to their content. Exclusive videos created by these topic-based sites can garner a large following quickly and generate traffic that stays on the platform.

Another popular video sharing platform is Vimeo. Although similar to YouTube, Vimeo features ad-free content. Many users find it easier to watch videos without pop-up ads or other interruptions. The site offers a free basic account, which allows content creators to upload 500 MB of videos each week. You can upgrade to a premium account if you need more bandwidth, but there is a limit to how much content you can upload.

It has expanded beyond the core website

YouTube was founded in February 2005, but has since expanded significantly beyond its core website. In March 2008, the company adds the ability to upload 480p videos, and makes its video analytics available to advertisers. The website also allows content creators to add music to their videos. As of March 2015, the site has over one billion unique visitors per month.

The company has also branched out into mobile apps, network television, and video on other platforms. The vast majority of content on YouTube is uploaded by individual users, but it has also partnered with many large companies to offer content from them, including music and movies. The company offers a wide range of categories for videos, including music videos, video clips, news, short films, feature films, and audio recordings.

In 2005, YouTube was a beta site and received 30,000 unique visitors per day. By December, it was serving more than 25 million videos a day, with 20,000 new videos uploaded every day.

It is popular with amateurs

Despite the fact that YouTube is a platform dominated by professionals, amateurs also make a significant impact in its ecosystem. Whether it's amateur-produced games or a daily blog, amateur content providers are able to reach millions of viewers and earn millions of dollars. YouTube recently announced that thousands of young stars are making six-figure salaries from their videos. Some of them are celebrities in their own right, including Shira Lazar, who hosts the popular "What's Trending" show on YouTube.

This trend has made it easier for people to produce content on the web, especially for amateurs. The increasing popularity of amateur videos has created a genre of its own, which has become almost as popular as professional content. The key to this success is authenticity, which can be achieved through a combination of internal and external factors. There are five main ingredients that create authenticity:

The growing competition between amateurs and professional videos has led to frustration among YouTube users. As a result, many aspiring YouTube stars have relocated to Los Angeles in hopes of becoming one of the next big stars. A number of production start-ups have emerged to promote these emerging talents and negotiate ad and merchandising deals.

It has a notification system for new videos

YouTube is now rolling out a new notification system for new videos. This will help creators better connect with the community and reach more viewers. YouTube creators have repeatedly said on Twitter that their first waves of viewers are critical in generating ad revenue. This new notification system will help them get in front of more potential viewers, and will also help them grow their following.

You can subscribe to email notifications by signing up for an account with YouTube. To do this, sign in to your account and click on the "My Subscriptions" link. Once there, you'll see a page with all of your subscription settings. Choose which ones you'd like to receive notifications for and how often.

Once you've subscribed to a YouTube channel, click the Subscribe button and then click on the golden bell icon. Once you've done that, you should be receiving notifications every time a new video is uploaded. However, if you're not receiving notifications for the videos you subscribe to, you'll still be able to see them in your subscriptions tab.

It recognizes objects in thumbnails

If you want to increase your views on YouTube, you need to know how YouTube recognizes objects in thumbnails. People tend to click on videos that feature people and human emotions, so it makes sense to include faces in your thumbnails. This will help you create a stronger relationship with your viewers.

A successful YouTube thumbnail should have a strong contrast. Having a high contrast will help viewers process the text and images easier. Moreover, it will increase the likelihood of a viewer clicking on your video. Keep in mind that YouTube recognizes objects in thumbnails that are high contrast, so make sure to use the right color combination.

Objects in thumbnails can be of several different types. For example, thumbnails of automobiles show count numbers of cars, trains, trucks, and boats. In addition to autos, thumbnails can also show objects such as dogs, cats, and people. It's not enough to be able to recognize objects, however, that you can make thumbnails that feature objects that might appeal to viewers in different cultures.

The most effective thumbnails feature people with expressive faces. These images are most likely to be clicked. Keep in mind that people don't like to see faces in thumbnails that are too text heavy. They should use catchy phrases, but not so much that they overflow across multiple lines. In addition, the text should be large enough to be visible from a distance. The colors that appear in thumbnails should be eye-catching and memorable.

It transcribes your video

Notta is a web application that transcribes your YouTube videos. You can play audio while you're transcribing the video and edit the transcript once it's done. The web app works for any YouTube video, and it requires a Google account to use. The onboarding process is easy and the web app allows you to customize your account to your liking.

You can edit subtitles right in the video. You can also choose to auto-pause the video while you type and undo your editing. You can also scrub through the video to check for subtitles. There are even keyboard shortcuts to help you transcribe your YouTube video. If you want to make the transcription look perfect, you can use the transcription editor.

You can also manually edit the captions to match the audio. Just click on the blue Edit Timings option and drag the caption across the timeline. You can easily make changes to the caption in a few seconds. You can then save your draft and publish it.

Download an App For YouTube to Watch YouTube Videos on Your Smartphone

app for youtube

If you are on the go and want to watch YouTube videos on your smartphone, download an app for YouTube on your device. This is a free app that lets you watch videos, save and import videos to your device, and even play them in the background. It even lets you set the video quality to your preferred setting. The app is ad-free and doesn't require a YouTube account. However, if you already have a YouTube account, you can import your subscriptions into the app.


TubeMate is an app that allows you to download videos from YouTube without having to install them from the Google Play Store. Its user interface is simple, and all you have to do is navigate to the video and select the download option. You will be prompted to select the quality and format of the file. You can also choose whether you want to download only the audio or video.

TubeMate is a great alternative to the official YouTube application. It allows you to play videos without changing applications, and it even lets you preview videos before downloading them. Another advantage of TubeMate is that it will resume downloading videos if your internet connection goes down. However, you should know what your internet connection's limits are before using this app.

TubeMate is one of the first YouTube downloaders available for Android devices. It allows you to download videos to watch later on your phone, and it also supports converting videos to MP3 audio files. The only catch is that you'll need to enable the 'Third Party Applications' setting on your device.


NewPipe is a YouTube client that offers many features without the ads. You can play videos in fullscreen, add to playlist, change quality, and more. The app also allows you to download videos to watch them offline. NewPipe is free to use and requires no registration. It is completely FLOSS, so you can use it without worrying about being tracked by advertisers.

It supports all versions of Android. The app lets you resize and move videos to wherever you want to. It also supports downloading videos in a variety of quality levels. It can also save your favorites and subscribe to your favorite channels. The app also allows you to import playlists and mark videos as favorites. NewPipe does not allow you to download content directly from YouTube, however.

NewPipe is a great alternative to YouTube for Android devices. Unlike YouTube, you don't have to register to use it, and there are no ads. Plus, NewPipe is free and open source, making it an excellent choice for people with sensitive privacy issues. You can download the latest version from F-Droid, a reliable catalog of free Android apps. It's also very fast and lightweight.


The Dentex YouTube app is an android video downloader. It is free to use and has a simple interface. It also offers many options to change the format of the downloaded videos. Users can change the quality of the video files and extract audio files from them. The app is also compatible with both iOS and Android.

Its interface is divided into three tabs, each with a specific function. First, you can use the search function to find a video to download. Results will be displayed within seconds. Once you've found the video you want, you can select its quality and format. Finally, it will display a list of all the videos that were downloaded.

The Dentex YouTube downloader is available for Android devices that support Android 4.0 and above. It won't work on Android versions earlier than this, so you'll have to upgrade your phone's OS to get the latest version.


If you like watching videos on your phone, you may want to download the iTube for YouTube app. This app can download 4K and full HD videos. It also offers 3x faster download speeds. This app also allows you to download videos to your device's storage for offline viewing. This app works on both iOS and Android devices.

iTube for YouTube is a free application that you can download from the App Store. It will allow you to watch videos from YouTube even when your connection is down. You can select the quality of the videos you want to watch. iTube is a multimedia player that plays videos smoothly, no matter if your phone has an internet connection or not. It uses a large amount of memory and will use it to store downloaded videos, so you should keep this in mind.

iTube for YouTube comes with a user-friendly interface, which makes it easy to use. It lets you download single YouTube videos or entire YouTube playlists. This program even has a browser extension that lets you download videos from YouTube with one click. Moreover, iTube for YouTube offers a private mode so that you can download only the videos you want.

Wondershare Filmora

Wondershare Filmora for YouTube offers a wide range of editing tools that will allow you to create professional-looking videos. The software includes features such as drag and drop functionality, advanced video effects, and over 10 billion stock media. In addition, users will enjoy its user-friendly editing panel and extensive media library.

If you're looking for a simple and affordable video editing tool, Wondershare Filmora is a good choice. It has many amazing features and plug-ins, as well as the basic ones from previous versions. Filmora also offers high-quality templates. While it's not ideal for advanced video editing, beginners can benefit from its features and high-quality templates.

Filmora's Instant Mode is a great feature for quick video creation. However, if you'd like to control the process more, you can switch to full mode. This allows you to edit your YouTube video in more detail and control.


The Hootsuite YouTube app lets you schedule, monitor, and respond to comments on your YouTube videos. It also allows you to manage multiple YouTube accounts. The app lets you find relevant YouTube videos to share with your audience. Then, you can schedule the videos to post on different social networks.

You can also post to multiple social media profiles at once. This app does require a little bit of familiarity, but once you're used to it, you'll love the productivity it gives you. Its scheduling feature lets you set up posts ahead of time and make them go live at the right times. Hootsuite also lets you set up repeating post schedules, which is great if you don't want to keep writing and posting all the time.

Hootsuite also has social media content apps for popular social media sites. It also has targeted messaging, letting you send private messages to specific audiences. This is particularly useful if you want to communicate with different audiences through a single platform. This social media management tool also supports Facebook and Google Analytics, so you can analyze your social media presence and see what's working.


YouTube has a Patreon app available for creators who want to make money from their videos. With the Patreon app, creators can upload videos directly to the Patreon platform without having to upload them separately. They can also select thumbnails, view audience data, and control who can view their videos. The app is currently in beta with a small group of creators, but will be available to all creators on pro and premium plans soon.

Patreon is a membership platform that allows content creators to earn money from their work and stay in touch with their fans. This is a great option for YouTubers who want to monetize their content while still maintaining creative control. The Patreon app for YouTube will allow YouTube users to accept donations from Patreon fans and send exclusive content to their supporters.

Patreon supporters get exclusive content, early access to new uploads, and other perks. They can also suggest ideas for videos and receive free merchandise and promotional offers. Many creators credit their patrons in their videos and on their websites. The Patreon app and website also support social media integration, making it easy for fans to follow their favorite content creators.

How to Create a Video for YouTube

video for youtube

When you're creating a video for YouTube, it's important to create a connection with your audience. You can do this by creating an engaging video and focusing on your audience's needs. You'll also want to make sure your video is shot in 16:9 format and use subtitles.

Create a strong connection with your audience

Video content can reinforce your branding efforts and show your business' expertise. It can also entertain people and build a connection with them. The type of content you create will depend on your goals. You can choose to use how-to videos, entertaining videos, or educational videos to connect with your audience.

Your content should be targeted to your audience and be search engine optimized (SEO). Since YouTube is owned by Google, it's a good idea to use specific keywords that will increase your video's search visibility. Also, avoid broad search terms and focus on answering your viewers' questions. The more value your video provides, the more likely it is to be shared.

Lastly, don't forget to include a call to action at the end of your video. This will motivate your audience to take action. Promote your video through all of your marketing channels. You can also post it on social media sites, thereby driving more viewers to your YouTube channel.

Collaborations are another great way to increase your exposure on YouTube. Many popular YouTubers have partnered with other users to share their videos. This collaboration opens up new audiences to their content, and it also increases the chances of subscribers for both. However, collaborations with content creators must be carefully crafted to ensure success. It's important to find the right partner, and to find content creators who share your passion. A good example of this is the collaboration between BuzzFeed and Purina.

Focus on your audience when creating a video for youtube

When creating a video for YouTube, you need to focus on your audience and their needs. YouTube has tools to help you measure your content and see what your audience wants. If you know what your audience is looking for, you can make better videos. You can start by defining your niche and focusing on what your viewers need.

For example, if you run a business, you might want to use a whiteboard video where one of your employees explains what a certain product does. This video would help your audience and would likely encourage them to visit your website or follow you on social media channels. However, many people don't know how to create useful video content. You need to know what types of content your audience is looking for before you start recording.

Remember that your YouTube video will rank higher if it provides value to your audience and keeps them on your site as long as possible. It will also rank better if you provide deeper content in your video. Make sure you use your main keyword a few times in your script. Also, tease out the content in the first 10 seconds of the video.

If you are creating a video for YouTube, don't forget to write a brief description. This description should be about 200 words or less. In addition to a description, you can also use tags to increase your video's visibility. Tags are similar to hashtags on social media, but they can increase your video's ranking and visibility. Before putting your video online, make sure you know your audience and their needs.

Shooting a video in 16:9 format

The best way to shoot a video is in the 16:9 aspect ratio. This format works well on the majority of screens. In addition, most of the popular video streaming sites use this format. Shooting your video in the 4:3 format may result in the loss of the top and bottom portion of the frame. To compensate, use padding.

If your video is too wide, you can fix it to 4:3. You can use a program such as Movavi Video Converter to fix the aspect ratio of the video. Simply add the video to the software and select the right preset. On the next window, click the "Frame size" option and then select the custom item. You can then enter the desired width and height manually.

When you upload videos to YouTube, you can select a format that is compatible with the video's aspect ratio. By default, YouTube uses the 16:9 format, but you can also upload videos in other aspect ratios. For example, if your video is shot in the 4:3 format, YouTube will automatically convert it to 16:9 before uploading it.

Besides 16:9, you can also use the anamorphic aspect ratio, which is similar to the 16:9 aspect ratio. It is commonly used in movies and gives them a cinematic look. You should keep in mind that shooting a video in a different aspect ratio will result in distortion or cropping.

Adding subtitles to your video

YouTube allows you to add subtitles to your video in a number of ways. Subtitles are text files that are uploaded to your video. The format of these files is specific to YouTube. They have a subtitle number, a timestamp, and text. The timestamp should be in the form of hour:minute:second.millisecond.

You can use subtitles on YouTube to target a specific language. However, these subtitles may not be exact and may not contain punctuation correctly. If you are worried about this, you can use YouTube Studio to automatically add subtitles to your video. Subtitles can be styled with text or uploaded to your local device.

To add captions to your video, follow the steps below. First, play your video. Press the down arrow to make the first caption appear. Then, click the up arrow to make the second caption appear. You can then repeat the process as many times as necessary. If you wish, you can even add captions to the video while it plays. You can also use keyboard shortcuts to make this process easier.

Subtitles and captions help you share your videos with a wider audience. They are helpful for viewers who are deaf or speak a language other than English. YouTube Studio has a built-in tool for adding subtitles and captions during the upload process. Subtitles are text files that contain the text for your video. They also have a timestamp that indicates when each line of text should be displayed. Additionally, they may have position and style information.

Creating a mashup video

Creating a mashup video can be a fun and entertaining way to make a YouTube video. Mashups can be created with different types of content, including music, movies, and television shows. You can also use mashups as a way to educate or reflect on a certain topic.

After you have downloaded the required software, you can begin creating your mashup. To make your mashup, you need at least 15 videos. First, choose the videos you want to mix together. You can choose the aspect ratio and cropping options. Next, choose the background you want.

Depending on the type of content you plan to combine, you can use a tool that allows you to edit and add text. Clideo is an excellent tool for this, as it supports all popular media formats. You can also add your own background music to the video. Once you are satisfied with the final result, simply click Render to output your mashup video or publish it directly to YouTube.

Creating a mashup video can be difficult, but it is not impossible. Using a free video editor will allow you to add captions, titles, and adjust color. Additionally, you can choose various video transitions and filters to add variety to your videos. The software is available for both Windows and Mac, and it does not require watermarks.

Adding interactive elements to your video

Adding interactive elements to your video can enhance viewer engagement and increase subscriptions on YouTube and Vimeo. In addition, interactive videos may go viral and generate more sales for your brand. These elements also allow you to gain valuable consumer insights that will help you craft more effective video marketing. However, they can also be distracting to your audience, so use them sparingly and only when necessary.

Interactive videos can also be a great way to engage students. You can add an annotation, a link to another video, or call-for-action buttons to keep them engaged. If you want to learn how to add interactive elements to your video, check out James Sanders' excellent tutorial. He explains step-by-step how to upload a video to YouTube and add interactive elements.

When creating an interactive video, you will need to use a software authoring tool such as Adobe Captivate. This software allows you to create interactive videos with branched scenarios, randomized quizzes, responsive projects, and slide videos. The platform also allows you to include bookmarks to jump in and out of videos, and to allow your audience to add their own comments to the video.

The process of adding interactive elements to a video starts by adding video overlays. You can add these overlays by clicking on the '+Add' button at the bottom of your video. The overlay will direct your viewers to any location in the video after they've taken an action. Once you've added the overlay, click on the desired interactive element and choose where to place it.

TELUS International's Cloud Contact Center Strategy

TELUS International cloud tech  Cloud contact center strategy

TELUS International's Cloud Contact Center strategy is focused on delivering seamless service. Its technology continues to evolve, ensuring the best possible experience for the customer. This service strategy is a win-win for both parties. TELUS makes significant investments in the upkeep of its Cloud Contact Center.

Work Anywhere customer support

TELUS International has introduced a customer support solution called Work Anywhere, which helps businesses connect with clients and employees from anywhere in the world. This solution is built for fast deployment through a fully-integrated cloud platform and includes a remote virtual desktop interface and a comprehensive suite of add-on solutions. It also includes a global talent pool and a streamlined 125-minute digital recruitment process.

TELUS International is a leading provider of digital and customer experience solutions. The company also provides support for omnichannel customer experiences, analytics solutions and multilingual customer support. It also focuses on the value of human connection, investing in and building high-tech solutions for its customers. In addition, it supports its teams with a range of benefits and perks, including employee development opportunities, bonuses, perks, and more.

As a global provider of digital business solutions, TELUS has partnered with Thrio, Inc. to launch CCaaS. This partnership allows the company to white-label Thrio's CCaaS platform for clients around the world. In addition, TELUS offers a variety of digital support solutions to support its clients around the world, including self-service bots, robotic process automation, and AI agent assist programs.

TELUS International is committed to corporate social responsibility, donating $400 million to charity and volunteering seven million hours. It has also won numerous awards for its contributions to the community, including being named the first Canadian corporation to receive the Association of Fundraising Professionals' 'Outstanding Philanthropic Corporation'. In addition, TELUS has also been recognized as one of the best employers for diversity and inclusion.

The partnership between TELUS and Google Cloud will help businesses better leverage technology for improved business outcomes and create a more sustainable world. The new partnership will also help businesses maximize their efficiency and agility and improve their business operations. For example, TELUS will leverage Google Cloud's cloud contact center AI to reinvent customer support and increase customer engagement. This will also help companies lower their costs and increase their agility, scalability, and reliability across services.

Another benefit of cloud contact center technology is that it's easy to scale up and down as your business needs grow. In addition, the monthly subscription fee is predictable and minimal, meaning there's no capital expenditure to consider. Moreover, cloud contact center providers can easily route incoming calls to mobile phones.

Work Anywhere is an extension of the Cloud Contact Centre portfolio and is an omnichannel platform that enables remote workers to access tools and support from anywhere. While many companies are implementing the concept of remote work, the benefits of this approach are not universal. Each company should adapt its strategy according to its unique business needs and resources.

Google Anthos hybrid cloud application development platform

A new hybrid cloud application development platform from Google called Anthos was recently announced at Google Cloud Next '19 developer conference. It is designed to aid enterprises straddling on-premise and the cloud in their transformational plans. If you're considering implementing a hybrid cloud contact center strategy, Google Anthos is a great starting point.

This solution streamlines hybrid cloud operations and can be used on-premises or in the cloud, and provides a consistent design and set of services across both. It is specifically designed for enterprise-level use, integrating workloads and enabling a unified view of all environments.

Thrio's cloud contact center as a service

TELUS International has teamed up with Thrio to launch its cloud contact center as a service (CCaaS). The cloud contact center platform is based on Cisco's Hosted Collaboration Solution (HCS) technology. This partnership allows TELUS to provide a multilingual customer experience and digital IT solutions to global brands. The contact center will be available in both Canada and the United States.

Thrio's cloud contact center (CCaaS) platform uses AI-driven decision-making to simplify the workflows of agents. The solution also includes an integrated voice engine and automation tools. TELUS International is a global provider of business process outsourcing (BPO) solutions and has more than 200 clients worldwide. Thrio and TELUS International will work together to launch TELUS' Cloud Contact 360 platform, a platform that supports digital and voice channels.

Thrio and TI's partnership has already proven itself to be beneficial for clients. They began discussions 18 months ago and put their technology through rigorous lab testing. In the fourth quarter of 2019, they put the first wave of customers on the platform, and continued to add more in the first quarter of 2020. The two companies made their announcement at Enterprise Connect 2020 in Orlando.

Cloud contact center as a service is a high-tech, highly customizable solution that allows companies to easily scale up as their business grows. This solution also has predictable monthly fees with minimal capital expenditure. Cloud contact center as a service offers TELUS customers multiple configurations and centrally managed IT. In addition, the cloud contact center has encryption in order to protect sensitive customer data and information.

The TELUS Cloud Contact Center as a service will allow Telus International's call centers to integrate AI-based analytics and workforce-optimization capabilities. It is a powerful platform for customer service optimization, and will enable TELUS to use it internally for business process outsourcing.

TELUS International's cloud contact center as a service solution enables businesses to connect with their customers across any channel. The company leverages its highly engaged remote workforce to deliver customer service and support. It also enables the company to run resource-intensive jobs in minutes instead of hours. The company reports a 35% lower downtime than its on-premise counterpart.

TELUS Cloud Contact Center is built on Cisco's Hosted Collaboration platform. It's fully managed and powered by Cisco. It also offers voice capabilities, digital channels, workforce engagement management, and analytics capabilities. The TELUS Cloud Contact Center integrates with numerous helpdesk applications and CRMs.

Exoscale Cloud Server - Start Your Cloud in Seconds

Exoscale Cloud Server  Start your Cloud in seconds

Exoscale Cloud Server is a mission-critical production workload cloud platform. Its DBaaS, Object Storage, and Compute are used by hundreds of customers in the US, Europe, and Asia. In this article, we will compare Exoscale Compute with Microsoft Azure.

Exoscale Cloud Server DBaaS

Exoscale Cloud Server DBaas is a fully managed and secure cloud database service. Redis(r) databases can be launched within minutes, with Exoscale instances being fully encrypted both at rest and in transit. The database is also fully scalable and can be set up on dedicated instances. The service supports 134 countries and 4170 locations worldwide. The service is fully managed and billed by the second.

Exoscale is a support member of the Cloud Native Computing Foundation (CNCF) and is certified to run Kubernetes. With CNCF certification, Exoscale is committed to providing 100% data reversibility and supporting required APIs. Exoscale is an excellent choice for multi-cloud environments and integrates well with the community ecosystem.

Exoscale Cloud Server Object Storage

Exoscale is a Swiss cloud services platform, providing infrastructure and hosting services in central Europe. Its cloud server object storage supports S3 and Open S3 providers. To access Exoscale's object storage, you need to create a bucket in the Exoscale portal. Then, navigate to the Storage menu.

Once you've configured your Exoscale cloud server, you'll want to configure a backup schedule and storage. You can do this either manually or with the backup API. On the backup schedule screen, specify the data that you'd like to backup. If you don't want to run a backup automatically every day, configure a custom schedule.

Exoscale has built its cloud platform with security in mind. Its data centers are operated by Equinix, which provides excellent operational policies and trusted physical systems. These data centers operate 100% clean energy, providing greater security and continuous uptime. Through these partnerships, Exoscale is able to deliver enterprise customers higher performance, security, and scalability at an affordable price.

Exoscale is a Swiss cloud hosting platform that offers high-performance cloud servers and object storage. Their platform also offers a variety of additional infrastructure services for businesses. Customers can customize their cloud server and storage according to their needs and budget. Their service is compliant with GDPR regulations and guarantees the security of their data.

Exoscale also offers a backup service. You can create and store backups of data on Exoscale using SimpleBackup. This back-up service backs up directories, files, and databases. It also supports multiple Exoscale accounts. The backup process is automated and synchronized with your desktop.

Exoscale Compute vs Microsoft Azure

Exoscale Compute is a cloud server that is privacy-conscious and scalable, capable of hosting simple applications as well as complex architectures. Its cloud-based platform also offers integration with existing on-premises and hybrid cloud deployments. Microsoft Azure, on the other hand, is a cloud platform that offers integrated cloud services that cover database, mobile, and web scenarios. Its open source architecture enables users to create applications and web scenarios using any language and framework, and integrate them with their existing IT environment.

Exoscale offers a range of services, including virtual servers, object storage, and managed kubernetes. It also offers database services, including Redis and Apache Kafka. The service also provides API keys restricted to individual service groups and buckets. Exoscale is the ideal choice for mission-critical production workloads, and its multi-tenancy and security features make it the preferred cloud platform for organizations with complex data requirements.

Exoscale Compute is a cloud-based infrastructure-as-a-service (IaaS). It is geared towards individuals, developers, and businesses. It provides full infrastructure services, including SSD-powered instances and support for S3 storage, DNS, Managed Kubernetes, and DBaaS. Moreover, it does not require a long-term commitment.

Exoscale has a robust range of plans that can scale up and down according to demand. It also provides encryption at rest and during transit. Its instances are fully managed, and they can be launched in a matter of minutes. Exoscale is available in more than 4170 cities around the world.

Segment, mParticle, Exponea, and Exponea - All-In-One Customer Data Platform

Customer Data Platform  Segment Customer Data Platform

Segment is an API-based customer data platform that gives context to customer-facing teams. It streamlines data to create a unified view of the customer journey. The data is stored in a single database and can be accessed via a single API. If you're a developer, you can sign up for a free Twilio Developer plan or an exclusive Twilio Developer plan to integrate Segment into your applications.

mParticle's Customer Data Platform

The mParticle Customer Data Platform enables brands to use a single, secure platform for their customer data. The platform features enterprise-grade security and privacy controls, over 300 tested integrations, and a global infrastructure. It has been used by global brands to improve customer experience.

It helps companies analyze and manage their customer data. The platform offers automated data exportation, advanced filtering, and data replay for faster analytics. It can also load historical data from data warehouses. Moreover, it integrates with Kafka for data streaming to Kafka-enabling systems. In addition, it can subscribe to real-time event data and use it to support marketing initiatives.

mParticle is an AI-based Customer Data Platform that connects customer data across channels and systems to help brands increase their revenue and improve customer experiences. Founded in 2012, the company has offices in New York and Seattle. Its investors include Bain Capital Ventures, Harmony Partners, and Arrowroot Capital Management.

The mParticle Customer Data Platform is designed for marketers who want to orchestrate data across the entire growth stack. mParticle's Braze integration enables marketers to sync audience data from mParticle with data from Braze and Canvas. The integration works by creating a single custom attribute called SegmentMembership. Once set up, marketers can find the API key in their Braze dashboard or create one through the developer console.

Once you've created your mParticle audiences, you can connect them with Braze to send the data to the platform. The process is straightforward, and users can create audiences and segments in a few minutes. While using mParticle's API, it's recommended that you disable the Include Enriched User Attributes (EULA) option, as it can cause the platform to consume more data points.

A Customer Data Platform is a platform for collecting, analyzing, and reporting on customer data. Unlike a CRM, a CDP investigates online and offline customer data sources. It then transfers the data to a management dashboard, processes it, and identifies it. Through this process, businesses can create a unified view of their business and eliminate duplicate customer profiles.

A Customer Data Platform connects customer data to internal systems and to the digital ecosystem. It helps organizations build a data pipeline and make it accessible to all stakeholders, including marketing, product, and data teams. This allows them to address the complexity of the customer data. By empowering marketers to make informed decisions, customer data management can become much simpler.

Custimy's Customer Data Platform

Custimy's Customer Data Platform (CDP) is an all-in-one solution that helps businesses collect and unify their customer data. It comes with pre-built connectors to external data sources. These connectors automatically clean and enrich customer data to create a unified customer profile. The platform can serve as the single source of truth for company-wide customer initiatives and provide a comprehensive view of customers for marketing, sales and support teams.

The Customer Data Platform from Custimy offers advanced segmentation capabilities based on a number of factors. The system can segment existing customers and create look-a-like audiences to provide better insights. With this powerful tool, Moodings was able to increase their return on ad spend by 60 percent, and bring in customers who are more likely to purchase from them again.

The Customer Data Platform can also help businesses improve their retargeting campaigns by building optimized audience segments. It can also automate customer journey optimization. It collects and organizes customer data from a variety of sources and distributes it on a schedule that is customized for a specific marketing campaign.

Segment provides an end-to-end customer data platform for ecommerce and B2C companies. It helps companies connect data across channels, track data across sources, and create personalized campaigns based on a unique profile of each customer. It offers three packages: Grow, Scale, and Enterprise. The company does not disclose pricing.

Exponea's Customer Data Platform

Exponea's Customer Data Platform provides all-in-one data management for customers across all channels, from website analytics to customer transactions and social media. It also offers predictive analytics and advanced AI features. There are three product suites available, each with different pricing options. This is one of the most comprehensive customer data platforms on the market.

Known as the "AI-driven personalisation engine," Exponea offers a range of flexible solutions for retention, acquisition, and conversion. Its solution unifies customer data from all sources and is built on a robust set of third-party tools. It also offers a variety of packages at competitive prices, and its analytic capabilities are vast. It also offers predictive recommendations based on data from multiple sources.

Exponea's Customer Data Platform is designed for eCommerce and B2C companies. They offer three packages: Tealium, an enterprise-focused platform, and mParticle, a mobile-first CDP with push tokens and device telemetry.

Segment also has an API for collecting customer data. This enables customer-facing teams to see the customer journey and develop multichannel marketing communications. Despite its robust capabilities, some users report that the onboarding process can be complex. To help make it easier for customers, Segment offers customizable dashboards.

Users can create custom scenarios, drip email campaigns, and automated workflows using its intuitive drag-and-drop scenario builder. The system also supports A/B testing, which means that users can compare different flows and see which one performs better. By analyzing the data generated through these experiments, businesses can make the necessary adjustments to their marketing strategy and increase sales and customer satisfaction.

The customer data platform helps organizations to collect, analyze, and store customer data from multiple sources. It also provides personalized real-time data and related analytics. Customers can interact with a personalized customer experience through this platform, which leads to increased engagement and loyalty.

Customer data platforms are growing in popularity as organizations increasingly realize the value of customer data. By combining transactional data, demographic data, and behavioral data, Customer Data Platforms help marketers create unified profiles and highly accurate audience segments. As a result, marketers can build targeted campaigns and improve marketing interactions with customers.

Benefits of Contact Center AI on Google Cloud Platform

Contact Center AI  Google Cloud

Contact Center AI can help supervisors and live agents do their jobs more efficiently. This technology also allows you to train agents at a large scale. Whether you need a help desk that provides live assistance, an agent assist panel, or integration with CRM applications, Contact Center AI can help you. The benefits of Contact Center AI are numerous.

Agent Assist Panel

If you're considering implementing Contact Center AI on your company's website, there are a few things to keep in mind. The CCAI solution is powered by Dialogflow and Topic Modeler, which provide an end-to-end development environment for conversational interfaces, chatbots, and IVR. Using these two tools together, you'll be able to provide your customers with a more personalized, efficient customer experience.

Agent Assist tracks agent usage data, identifies issues with high impact, and monitors overall key metrics. The Feedback Metrics dashboard displays high-level metrics and highlights feature-specific usage trends, which can reveal potential issues and provide additional information to help agents.

The interface is easy to use, and the platform scales as needed. It includes tools that improve agent productivity, such as unified customer profiles and recommended answers in real-time. It's also flexible and can be installed in your current contact center provider. Adding Agent Assist Panel to your existing system will enable you to use Google Cloud technology as part of your overall customer experience strategy.

Agent Assist Panel for Contact Center AI - Google Cloud allows you to customize the information CCAI provides to the customer. It also offers the ability to customize and train your agent assistant. You need a Google Cloud Platform account or an OEM account to use Agent Assist Panel for Contact Center AI. You'll also need to enable Alpha Visibility, which will ensure that your script receives the correct payload from CCAI.

Knowledge Assist: Agent Assist also has a Knowledge Base to help agents with their questions. The Knowledge Base provides articles on relevant topics. Intent-based search is a powerful tool for Agent Assist. Knowledge Assist can also provide suggestions based on your agent's uploaded profile. Knowledge Assist can also recommend relevant articles from the Knowledge Base.

LiveVox: LiveVox provides reliable technology that helps contact centers maximize performance and reduce risk. It combines voice, email, SMS, web chat, chatbots, and more to deliver a complete omnichannel experience to customers. It also reduces the after-call workload and overall call handle time.

Sentiment analysis

Contact center AI enables customer service agents to customize their services and improve customer retention rates. With sentiment analysis, agents can identify customer sentiment and provide personalized services to them. For example, an airline might send special deals to customers with similar travel preferences. An airline may also send emails to unhappy customers, letting them know that a special offer is available.

Although sentiment analysis is widely used in contact centers, it can also be used in other fields. For example, in political science, sociology, and psychology, it is an important tool for analyzing trends. It is also used in search engines to determine the intent of users. For example, when a customer types in a keyword, the algorithm will recognize whether it is a question or a comment that has a specific meaning.

Sentiment analysis helps you understand how customers feel about your business and the products and services they've purchased. It can also help you figure out what causes a customer's frustration and offer solutions that will alleviate that frustration. Sentiment analysis data can also be pulled into your contact center KPIs, so you can identify which campaigns are more effective for which customers.

Sentiment analysis can also be used to identify the best customer-service agents. Sentiment analysis algorithms can also help automate ticket prioritization and increase agent productivity. By tracking and analyzing customer sentiment, next-generation contact center AI can improve customer experience and reduce customer churn rates.

Sentiment analysis is an integral part of conversation intelligence tools. A comprehensive solution will give you real-time sentiment data to help you send relevant messages to customers. Using AI for sentiment analysis will help you pinpoint the root cause of customer complaints. With real-time customer sentiment data, you can tailor customer interactions to provide higher customer satisfaction.

Sentiment analysis is a relatively new technology, but it already offers a lot of potential for contact centers. It offers an objective view of customer and agent behavior, which can influence the creation of new products and services. Ultimately, it increases sales and profits by predicting customer needs and behavior.

Route calls based on customer needs

With Contact Center AI, you can route calls based on customer needs and preferences. The AI platform uses data from customer relationship management, historical data, and real-time interactions to better understand your customers. It can automate processes such as scheduling and adherence monitoring. Moreover, it can offer self-service capabilities via mobile apps and web.

Contact Center AI is capable of analyzing hundreds of data points to identify customer needs and preferences and route calls appropriately. It can also analyze customer profiles and match them to agents best suited for each case. This means you can avoid wasting time and resources by putting your resources on inefficient queues. In addition, predictive routing makes it easy to test different queues across channels.

You can also set the priority of calls in your queue. In order to achieve this, you can create groups and assign agents to them based on priority. In addition to this, you can configure the routing rule for a group. This will determine the group that will be notified first.

Google Cloud Contact Center AI offers a complete solution for contact centers and allows integration with other software, including CRM. It combines AI, scalability, and native agent call controls to help contact center managers provide the best possible experience. It also eliminates fragmented data and rigid customer experience flows.

Using Contact Center AI, you can automate many repetitive tasks, such as sending calls to the appropriate extension, which takes valuable time. Dialpad has built-in IVR, so that callers can be connected to the right department or person depending on their needs. You can also create custom automations using Dialpad and set intuitive routing rules. This eliminates manual work.

Contact Center AI helps contact centers manage calls in real time with advanced analytics and predictive analytics, including customer data, to better understand your customers and improve their experiences. By analyzing call data, your contact center will be able to prioritize calls according to customer needs. You can even prioritize calls based on the skill set of your agents.

Intelligent routing helps contact centers improve the customer experience. The intelligent software matches the right customer with the right expert, resulting in a positive experience. It can also be set up for case-owner routing, allowing customers to request a specific agent. It also allows agents to avoid unnecessary after-call work and ticket management.

Integration with CRM applications

Contact Center AI is a powerful tool that helps companies balance operational efficiency and customer support. It includes features such as customer management, business process automation, and data insights, all built on Google Cloud Platform. It can also be integrated with your existing CRM applications to provide a unified experience for your customers.

CRM applications centralize customer records and facilitate an omnichannel customer experience. A contact center CRM system helps agents better understand customers by storing account information, history of purchases, and other interactions. It also helps agents provide a more personalized customer experience. It can even refer to previous interactions and provide a personalized response.

Contact Center AI can help you boost customer satisfaction by enabling a seamless customer experience. It helps agents handle calls more efficiently and improve average handle times. It also provides a rich data set, allowing agents to access real-time customer data. Agents can also access Einstein's analytics to offer relevant knowledge articles and next steps.

Dialpad integrates with popular CRM applications like Salesforce and HubSpot, enabling you to track agents' performance. With its easy-to-use solution, Nextiva enables companies to connect with more callers and automate the customer journey. The cloud-based solution also includes features such as power dialing, SMS broadcasting, and virtual agents. It also lets managers remotely monitor their teams through live dashboards. They can also view call performance and learn more about how to improve the customer experience.

Webex Contact Center also offers courtesy callback functionality. Callers can be offered a callback option when their queue reaches a predetermined point. They can then leave a telephone number for a callback or wait for their turn in the queue. This feature is useful to improve the customer experience and boost revenue.

Google Cloud is an incredible option for Contact Center AI, and it has pre-built integrations for CRM applications like Salesforce, Zendesk, and Microsoft Dynamics 365. This solution will make your agents' jobs easier and give you a competitive edge.

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